Mario Iliev Email & Phone Number

Cowfish Universal Citywalk

● Expertly handle customer inquiries, address concerns, and collaborate closely with kitchen staff.● Recognized as the top server among 80+ front-of-house employees at the highly successful Universal CityWalk restaurant.● Designated as the server of choice for high-profile and VIP guests due to multiple awards for highest ticket sales, highest averagedollar amounts, and exceptional customer survey scores.

Orlando, Florida, United States

● Successfully secured and closed over 50 life insurance policies within a six-month timeframe.● Exceeded sales targets by 25% and consistently ranked as a top-performing agent in the elite sales team● Engaged with an average of 40 clients per week to evaluate their insurance needs and provide tailored solutions.● Successfully processed and submitted over 50 insurance applications, with a 90% approval rate.● Addressed an average of 15 client inquiries per day, ensuring prompt and accurate responses.● Increased client outreach and engagement by 30% through effective pursuit of leads.

United States

United States

● Achieved a 35% increase in sales compared to the team average by generating and closing over 80 leads.● Consistently surpassed monthly sales targets by delivering captivating sales presentations and achieving an impressive 25% conversion rate.● Distinguished myself within the team by achieving 9 different pay scales, positioning myself 2 pay scales above the rest of the 30 member sales team.● Enhanced customer satisfaction and confidence through the establishment and maintenance of positive relationships, prompt addressing of concerns, and provision of exceptional support, resulting in an outstanding 20% increase in customer confidence and satisfaction.● Successfully upsold customers on additional services and products in an outstanding 30% of interactions.● Generated over $200,000 in revenue during my tenure, achieving a remarkable 40% increase in sales compared to the previous top performer.● Engaged with an average of 50 customers per day to accurately assess their security needs and diligently knocked on over 100 doors daily, effectively identifying upsell opportunities that generated an impressive additional $35,000 in revenue per quarter.● Educated and empowered customers on system usage, leading to a significant 15% reduction in support calls and an outstanding 90% customer retention rate.● Recognized as the top sales performer, earning the esteemed role of sales lead within the team.● Streamlined the onboarding process, making valuable contributions to a commendable 20% reduction in application processing time.

Bachelor'S Degree, Communication, General

Activities and Societies: Waterpolo, volunteering

Associate Of Arts - Aa, Selling Skills And Sales Operations

Activities and Societies: Waterpolo, Volunteer work

Ged, Ged