Customer Support Specialist
Horizons Ventures Llc
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Marion Justine Cordero Email & Phone Number
Customer Support Specialist
at
Horizons Ventures LLC
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Support Specialist
Location
Metro Davao, Philippines
Who is Marion Justine Cordero? Overview
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Quick answer
Marion Justine Cordero is listed as Customer Support Specialist at Horizons Ventures LLC, based in Metro Davao, Philippines. AeroLeads shows a matched LinkedIn profile for Marion Justine Cordero.
Marion Justine Cordero previously worked as Team Leader at Viewqwest and Quality Assurance Manager at Viewqwest. Marion Justine Cordero holds Bachelor Of Science - Bs, Information Technology from Philippine Women'S College Of Davao.
Company email context
Email format at Horizons Ventures LLC
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Horizons Ventures LLC
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Profile bio
About Marion Justine Cordero
I have 36 months of experience in the BPO industry, working with companies such as T-Mobile, PayPal, AT&T, Northwell, and ViewQwest. During this time, I've served as a Customer Support Representative, Technical Support Representative, and am currently both a Sales Team Leader and Quality Assurance (QA) specialist for ViewQwest Singapore. If you're looking for a skilled technical or customer support representative for your company, feel free to reach out to me.
Current workplace
Marion Justine Cordero's current company
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9 roles
Marion Justine Cordero work experience
A career timeline built from the work history available for this profile.
Team Leader
CurrentTeam Leader | Outbound SalesViewQwest Singapore•Sales Team Leader at ViewQwest Singapore, managing high-performance outbound sales teams•Lead efforts to achieve key metrics: CHURN reduction, CCU growth, and Recontract Rate improvement•Mentor and coach agents to boost sales conversions and enhance customer retention•Oversee attendance and handle billing for accurate team salary computation•Foster a results-driven culture, aligning sales strategies with business goals to exceed targets
Aug 2024 - Present
Quality Assurance Manager
CurrentQuality Assurance Lead | Outbound SalesViewQwest Singapore•Ensured high service standards by monitoring key sales metrics: Churn, CCU, Retention, and Recontracts.•Evaluated and optimized agent performance to drive contract renewals and customer retention.•Maintained low churn rates by implementing targeted feedback and coaching strategies.•Boosted recontract rates through quality control and effective customer engagement.•Monitored outbound sales calls to ensure compliance, effectiveness, and customer satisfaction.•Collaborated with sales leadership to streamline processes, enhancing overall team productivity.
Aug 2024 - Present
Customer Service Representative
Managed technical issues and concerns.Handled upset customers and challenging technical situations.Delivered outstanding customer service.
Oct 2022 - Sep 2024
Customer Service Representative
Jan 2023 - Jun 2023
Technical Support Associate
Jul 2022 - Jan 2023
Technical Support Representative
Managed technical issues and concerns.Handled upset customers and challenging technical situations.Delivered outstanding customer service.
Dec 2021 - Jun 2022
Technical Support Representative
Managed technical issues and concerns.Handled upset customers and challenging technical situations.Delivered outstanding customer service.
Jun 2022 - Sep 2022
Customer Service Representative
Answered calls and emails regarding customer concerns.Assisted customers experiencing problems with company service composed company`s FAQ page.
Nov 2020 - Dec 2021
2 education records
Marion Justine Cordero education
Bachelor Of Science - Bs, Information Technology
Bachelor Of Science - Bs, Computer Programming
FAQ
Frequently asked questions about Marion Justine Cordero
Quick answers generated from the profile data available on this page.
What company does Marion Justine Cordero work for?
Marion Justine Cordero works for Horizons Ventures LLC.
What is Marion Justine Cordero's role at Horizons Ventures LLC?
Marion Justine Cordero is listed as Customer Support Specialist at Horizons Ventures LLC.
Where is Marion Justine Cordero based?
Marion Justine Cordero is based in Metro Davao, Philippines while working with Horizons Ventures LLC.
What companies has Marion Justine Cordero worked for?
Marion Justine Cordero has worked for Horizons Ventures Llc, Viewqwest, Northwell Health, Awesome Cx, and At&T.
How can I contact Marion Justine Cordero?
You can use AeroLeads to view verified contact signals for Marion Justine Cordero at Horizons Ventures LLC, including work email, phone, and LinkedIn data when available.
What schools did Marion Justine Cordero attend?
Marion Justine Cordero holds Bachelor Of Science - Bs, Information Technology from Philippine Women'S College Of Davao.
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