Understand and be knowledgeable of BEST operational standards and monitor service-area performance against these standardsReplenish fixtures, bunks, and shelves in an orderly and accurate mannerExecute merchandising policies and maintain standardsComplete markdowns in a timely and accurate mannerInitiate and participate in store recovery as neededProcess and prepare merchandise for the sales floor utilizing the principles of WorkSmartDemonstrate a high degree of customer service while processing all refunds, exchanges, and purchases in accordance with our guidelinesMonitor the adherence to all company policies and procedures with regard to registers and cash office proceduresPossess excellent verbal- and written-communication skillsPossess sound organizational and time-management skills

Completed detailed visual data analysis of people and objects.Accurately assessed various data sets to identify patterns and changes.Responded quickly to new tasks and data analysis assignments. Successfully completed customer-specific request in a timely fashion.

Received product using frequency scanners, pulls and packs products and unloads shipments from trucks.Counted product to make sure that correct number of merchandise was received in shipment to insure best inventory.Handled packages ranging from small envelopes up to boxes weighing up to 49 pounds.Used operate carts, dollies, hand trucks and other moving equipment in order to move large quantities of merchandise throughout a 10-12 hour day.

During my time at the Hotel Lumen, I greeted guest and interacted with them, checked them into their rooms, while earning the Rising Star Award, helping the hotel become #1 hotel in the company during September and October, also received many positive reviews from guests on surveys with name mentions and high scores. Hotel also received 100% positive review from Hotels.com while I was there.

Present and show clubs to potential membersAssist potential members in choosing the right membership option for them

Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Consulted with customers on the latest styles and trends.-Built customer confidence by actively listening to their concerns and giving appropriate feedback.

-Shared product knowledge with customers while making personal recommendations.-Worked as a team member to provide the highest level of service to customers.-Recommended merchandise based on customer needs.

-Explained information about the quality, value and style of products to Influence customer buying decisions.-Replenished floor stock and processed shipments to ensure product availability for customers.-Described merchandise and explain operation of merchandise to customers.-Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

-Answered customers’ questions and addressed problems and complaints in person and via phone.-Helped customers select products that best fit their personal needs.-Maintained visually appealing and effective displays for the entire store.-Completed floor replenishment to guarantee size availability and promote customer satisfaction.

-Summer Camp Counselor-NCAA Sanction League Score and Stat Keeper-Made sure basketball players were in class-Filmed practice-General office duties

-Processed all sales transactions accurately and in a timely fashion.-Offered direction and gave constructive feedback to motivate team members.-Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.

-Consulted with customers on the latest styles and trends.-Kept the showroom clean and maintained neat, orderly product displays.-Built customer confidence by actively listening to their concerns and giving appropriate feedback.-Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.-Built and maintained effective relationships with peers and upper management.