The Ebullient Insurance Agency is an independent agency that was built on the foundation of two guiding principles: Customer Service and Education. These simple principles will allow us to be an asset in the communities we serve, exceed our customers’ expectations and wholistically protect our clients’ most important assets. And we’ll do it the only way we know how: The Ebullient Way!Our Core 5 Values:o To be the go-to insurance provider in the communities we serve.o To be the premiere value add to our customers via service and quality.o To be a leader in the development of future leaders in the insurance industry.o To be a servant in the communities we live, work, and play.o To be adaptive in the innovation and advancement of the insurance industry.

Key Responsibilities:•Develop a deep understanding of business strategies, goals, and performance improvement opportunities and the learning strategies and solutions that will fill performance gaps.•Become a trusted partner who is positioned to address important business learning challenges and opportunities.•Consult with business partners and subject matter experts to develop performance and learning objectives that meet business objectives.•Recommend the most appropriate performance or learning approach to address the stated objectives, weighing resource and expense against business impact.•Design, develop, and deliver performance and learning solutions that transfer knowledge, build skill, and influence the behavioral change required to drive key business initiatives.•Facilitate learning activities, creating a dynamic and engaging environment with relevant and current examples that help learners easily apply knowledge and skills on the job.•Develop and execute reinforcement strategies and tactics to promote behavior change.•Execute and monitor effective evaluation plans that identify the impact of programs on performance.•Interact and consult with key field employees on how to improve day-to-day coaching, management, and leadership effectiveness within their organizations.•Consistently monitor established metrics, proactively identify trends, and work with field leaders to develop and execute performance solutions that will improve sales performance•Provide coaching and mentoring support to others. Develop the ability of others to perform and contribute to the organization by providing on-going feedback and through formal/informal learning methods.•Encourage creative tension and difference of opinions. Manage and resolve conflicts and disagreements in a constructive manner.•Make well-informed, effective, and timely decisions, even when data is limited or solutions produce unpleasant consequences.

Charged with the growth and profitability of independent agencies via Small Business and Middle Market segments.

The Commercial Small Business Field Sales Specialist focuses on sales execution and business development for the commercial small business segment. Under technical direction, will provide marketing, technology and underwriting support, as required, to targeted agency (e.g., local or small business) distribution plant. Will drive business production and develops profitable growth opportunities with current and new distribution partners.

• Manage a $11M+ book of business territory of 250+ Independent Agencies in the states of Tennessee, Kentucky, Alabama and Mississippi.• Work with existing and prospective new Independent Agencies to develop profitable business and sources of new business.• Build and execute effective Agency Management plans to exceed corporate goals in assigned territories.• Collaborate with Product Manager and Underwriting to effectively manage territory while maintaining profitability.• Analyze territory trends and strategize on how to leverage company's strengths.• Evaluate competitor's trends within the marketplace and partner with Product and Underwriting to create innovative ways to produce new business. Core Achievements:• In 2015 exceeded corporate goals in the 4 key metrics: New Business Written Premium (102%), Total Written Premium (101%), Policy Count (125%) and Quote Flow (100%).• Increased New Business Written Premium by 30% over prior year in territory.• Territory branch received "Office of the Year" award due to performance in 2015.

Experience:• Develop judgment to accept, reject or modify new business to ensure a profitable commercial book of business.• Price business accordingly to company underwriting and pricing guidelines.• Market company products to achieve company growth and profitability targets while maintaining quality.• Develop on-going relationships with internal and external customers.• Capability to understand a wide variety of business operations and model loss potential.• Maintain a quality index score over 90%.Achievements:• Top 5 underwriter in 2011, 2012.• Recognized for potential "Winners Circle" candidate for 2011 and 2012.• Generated over $7MM in premium over a 3 year span.• Designated mentor to new hire underwriters.• Received "Top Sales" award for outstanding sales performance• Completed Yellow Belt courses for Lean Six Sigma• Mentee of AVP of Product Management

Experience:• Determined customers' financial services needs and prepare proposals to sell services that address these needs.• Reviewed business trends to advise customers regarding expected fluctuations.• Made presentations on financial services to groups to attract new clients.• Evaluated costs and revenue of agreements to determine continued profitability.Achievements:• Received recognition for top sales.• Received awards for sales performance.

• Interviewed prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.• Developed marketing plans to prospect "target" clients for prospective new business.• Provided group presentations to key partners to leverage the company's features and benefits to build mutually beneficial relationships.

Organized and supported the implementation of company sales and marketing activities for a new branch office in the Tennessee area. Fostered strong partnerships with the core team and senior leadership to sell products across multiple channels, including wholesalers and direct accounts. Effectively monitored risk while balancing the needs of the client, team and company. Prepared and delivered performance reports to senior leaders.Core Achievements:• Top 3 ranking: sales revenue, corporate leads and sales percentage over quota.• Top 3 Assistant Branch Manager in the territory.• Branch recognized for superior customer service with indexes of 90%, surpassing the regional average of 72%• Coached and developed team members to win several individual sales awards and promotions.