As a psychology student with a strong customer service background, I have developed versatile skills in IT support, patient communication, and management. I am passionate about enhancing user and patient experience, fostering loyalty, and delivering high-quality service and assistance.Most recently, I worked at Apple, providing knowledgeable responses to customer inquiries regarding products and services, and delivering personalized setup assistance. I also adapted to various technical roles and skill sets, demonstrating my troubleshooting and help desk support skills. Previously, I managed patient communications and coordinated with external entities as a Centralized Scheduling Specialist at Baylor Scott & White, and handled financial and staff responsibilities as a Customer Service Manager at Catch Air. I am an adaptable leader, a effective communicator, and a collaborative team player.