Marion Chavrier Email & Phone Number

Échirolles, FR

La Tronche, Auvergne-Rhône-Alpes, France

Voreppe, Auvergne-Rhône-Alpes, France

Grenoble, Auvergne-Rhône-Alpes, France

Business creation, business development, business strategy, communication.

Paris

London, United Kingdom

London, United Kingdom

• Coordinated the day-to-day running of the office, managed facilities and office supplies.
• Provided administrative support to colleagues at all levels of seniority,
• Handled receptionist duties.
• Responsible for organising social events, booking and setting up meeting rooms.
• Coordinated various aspects of the office move to new premises, and helped establishing a new working environment.
• Compiled expense reports, handled and reconciled petty cash. Set up new payees accounts, and tracked invoices.

Grenoble Area, France

• Greeted and welcomed guests, answered all incoming phone calls and redirected them appropriately.
• Handled incoming and outgoing mails, as well as other administrative duties.
• Collected rents, distributed financial aids to families and salaries to employees.

Greater New York City Area

Helped clients customizing their orders, and coordinated both pick-ups and deliveries to ensure customer satisfaction.Invoiced clients, answered their requests, and processed payment.Handled a range of administrative duties and updated the website’s content.

Région De New York City, États-Unis

• Handled different marketing projects, and assisted both Private Dining Coordinator and Director in their daily duties.
• Created a thorough database of potential clients and Actively reached out to them to promote The Lotos Club and increase event bookings.
• Worked along with the Private Dining Director to send appropriate proposals and invoices to customers.
• Helped as a Front Desk Receptionist, took lunch and dinner reservations, checked bedroom guests in and out, handled coat check, and worked as a Server during private events, when required.

Région De New York City, États-Unis

• Supervised both Concierges and Receptionists (up to 10 employees).
• Coordinated and managed on and off-site events, and acted as a point of contact to represent Le District.
• Helped solving any type of floor-related issues in order to improve service quality.
• Handled both programming and execution of on-site weekly events.
• Developed new partnerships and collaborated with different brands to enhance services and increase customer base.

Région De New York City, États-Unis

• Resolved client requests and improved their experience at Le District, either directly, through phone calls or emails.
• Planned, organized, and managed the logistics of different sizes and kinds of events, to fit clients’ expectations and ensure customer satisfaction.
• Handled catering requests, deliveries, and pick up, by working with the different food stations and controlling the timeliness and execution of the orders.
• Ensured operations run smoothly around the market, especially during rush hours, and helped food stations when necessary.
• Developed new projects to continuously improve the organization of Le district and the range of products and services offered.

London, Royaume-Uni

• Maintained relationships with clients through contact by phone, email, in person at events; and handled inbound and outbound inquiries from customers to provide better service.
• Supported Account Managers by efficiently resolving administrative tasks.
• Planned, organized, and managed, annual “Loyalty Event” to thank long standing members for their support.
• Led professional meetings to present the organization and help clients to maximize their membership.
• Handled logistics of a business trip to France by negotiating accommodations, booking flights, and selecting restaurants.
• Facilitated process of making introductions between business contacts to support effective networking.

Région De Barcelone, Espagne

• Invoiced clients, registered payment plans and discounts, answer clients’ requests, and checked client accounts using EBMS, Excel and Word, and collaborated with commercial and events management departments to handle.
• Ensured all department operations ran smoothly in absence of department supervisor.
• Spoke Spanish principally but also English and French to communicate efficiently.

Bachelor Of Business Administration (Bba), Arts And Entertainment Management, Gpa: 3.94

Relevant Courses: Event Management, Business Strategy, Managing Creativity, Arts and Entertainment Seminar.

Manageur Des Organisations À L’International (French Business Degree - Level 7), International Management, Gpa: 3.82

Relevant Courses: Management, Marketing, International Business, Politics, Economics, MIS, Accounting, Finance, Public Speaking