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Marion M. Email & Phone Number
Customer Success Account Manager
at
ATSG
1 work email found
@vology.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Who is Marion M.? Overview
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Quick answer
Marion M. is listed as Customer Success Account Manager at ATSG, based in Tampa, Florida, United States. AeroLeads shows a work email signal at vology.com and a matched LinkedIn profile for Marion M..
Marion M. previously worked as Customer Success Manager at Teamviewer and Customer Success Executive at Atsg. Marion M. holds Bachelor Of Arts - Ba, Political Science And Government from St. Francis Xavier University.
Company email context
Email format at ATSG
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*@vology.com
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AeroLeads found 1 current-domain work email signal for Marion M.. Compare company email patterns before reaching out.
Profile bio
About Marion M.
With over eight years of experience in SaaS, DaaS, and IaaS as a Customer Success Executive at a Managed Service Provider, I bring a unique blend of technical expertise and customer service skills to ensure exceptional client satisfaction. My book of business included $20 million ARR with over 40 B2B mid - to B2B enterprise accounts. My professional journey includes five years in IT operations with a staff of 20, working as an IAM Technologist, this includes authentication and access controls ensuring system and data integrity. Four years as an IT Service Delivery Manager, this includes working with cross functional teams within the organization and drive customer value realization. Three years on the IT Service Desk, this includes customer onboarding, process documentation, group membership and all within the ITIL framework, incidents, change management, service request and problem management. I excel at troubleshooting and resolving technical issues and am proficient in communicating complex technical concepts to non-technical stakeholders.I am skilled at building and maintaining strong customer relationships, managing customer renewals, and handling account contracts, including license renewals. I have a proven track record of identifying and mitigating potential issues before they arise, ensuring high customer retention.
Listed skills include Career Management, High Pressure Situations, Information Technology, Windows Server, and 48 others.
Current workplace
Marion M.'s current company
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8 roles
Marion M. work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Current
Nov 2024 - Present
Customer Success Executive
Cultivated strong B2B client relationships to enhance satisfaction and retention.Facilitated efficient onboarding processes to ensure smooth integration of new clients.Acquired extensive product knowledge to effectively address client inquiries and support sales efforts.Spearheaded feedback collection initiatives to gather insights for continuous.
Apr 2017 - Sep 2024
Information Technology Manager
Oversaw and managed IT operations for a team of 20+ staff members.Implemented and maintained technology solutions to improve efficiency and productivity.Developed and managed IT budgets and ensured compliance with industry standards.Provided training and support to staff members to increase their technical skills.Monitored and analyzed data to identify.
Feb 2013 - Aug 2016
Information Technology Service Desk Manager
Offsite Technology Solutions
Manage and lead a team of IT professionals to provide exceptional customer service and technical support to end-users, ensuring timely resolution of incidents and service requests. Develop and implement IT service desk processes and procedures, ensuring adherence to ITIL best practices and other industry standards.Monitor and analyze IT service desk.
Jan 2011 - Feb 2015
It Service Desk Technical Lead
Offsite Technology Solutions
Managed a team of technical support professionals in providing exceptional service to clients, ensuring that service level agreements were met and exceeded.Developed and implemented IT service desk processes and procedures, including incident management, problem management, and service request fulfillment, while adhering to ITIL best practices and industry.
May 2008 - Jan 2011
Information Technology Service Desk Team Lead
Managed and mentored a team of technical support professionals in providing timely resolution of IT issues and requests for internal employees across multiple locations and time zones.Developed and implemented IT service desk policies, procedures, and guidelines, ensuring compliance with regulatory requirements and industry best practices.Worked closely.
Aug 2004 - May 2008
Information Technology Service Desk
Provided first-line technical support to internal clients across North America, utilizing strong communication and problem-solving skills to resolve IT incidents and service requests in a timely and efficient manner.Collaborated with other IT teams and departments to escalate and resolve complex technical issues that could not be resolved at the first.
Sep 1997 - Aug 2004
1 education record
Marion M. education
-
St. Francis Xavier University
FAQ
Frequently asked questions about Marion M.
Quick answers generated from the profile data available on this page.
What company does Marion M. work for?
Marion M. works for ATSG.
What is Marion M.'s role at ATSG?
Marion M. is listed as Customer Success Account Manager at ATSG.
What is Marion M.'s email address?
AeroLeads has found 1 work email signal at @vology.com for Marion M. at ATSG.
Where is Marion M. based?
Marion M. is based in Tampa, Florida, United States while working with ATSG.
What companies has Marion M. worked for?
Marion M. has worked for Atsg, Teamviewer, Vology, Offsite Technology Solutions, and Jpmorgan Chase & Co..
How can I contact Marion M.?
You can use AeroLeads to view verified contact signals for Marion M. at ATSG, including work email, phone, and LinkedIn data when available.
What schools did Marion M. attend?
Marion M. holds Bachelor Of Arts - Ba, Political Science And Government from St. Francis Xavier University.
What skills is Marion M. known for?
Marion M. is listed with skills including Career Management, High Pressure Situations, Information Technology, Windows Server, Cisco Systems Products, Client Relations, Citrix, and Active Directory.
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