Marion Riley Email & Phone Number

United States

United States

United States

Promotion to a leadership role to optimize business process and systems to achieve best practices across multiple business applications and systems. Partner with senior leadership to guide planning and implementation. Utilize UIPath studio for robotic automation of business processes to improve data migration and daily data entry activities across multiple departments. Continue to keep vendor relationships strong throughout employment and through multiple acquisitions.

Jacksonville, Florida

Maintain business applications and systems across multiple software packages and platforms. Train and create quality assurance documentation for a vast array of software packages. Maintain inventory of all IT equipment company wide both on site throughout multiple depots and remote users. Develop and maintain IT Policy and procedures for procurement, issuance, and usage. Subject Matter Expert for key customer management system and worked closely with many departments creating training documentation, improvements, and changes. Lead data migration across many different systems to company acquisitions. Lead Information Technology department from 70 employees to 500 employees due to growth. Utilized InTune to implement and maintain MDM solution. Maintained Microsoft 365 company access and usage with appropriate licensing throughout.

Jacksonville, Florida

Direct all information technology and network system deployment, including maintenance on all IT infrastructure, wireless communications, PC systems, local networks, and mobile environments. Create operational policies and best practice standards. Develop strategic direction for the information systems plan including technology deployment plans and departmental and company wide budgets. Create financial forecasts, outline expenditures, and modify budget as needed. Analyzed critical data and information to assist in achieving optimal results. Coordinate with third party support service providers for vendor support. Work directly with users having issues throughout entire problem-solving process; including identifying the problem, determining the cause, investigating, explaining steps to solve, and following up on the issue. Manage Active Directory and Google Cloud Domain Management with all Google Suite Apps Installed/Configured.

Updated existing website design/layout. Developed email marketing and targeted advertising. Updated product records via. an internal database system (IBM AS400). Retained an ongoing knowledge of web design basics: using templates, HTML coding, setting Internet Explorer options, adjusting firewall settings, configuring Outlook, registering domains, setting up web hosting, etc.

Supervised multiple website designers. Retained an ongoing knowledge of web design basics including using templates and HTML coding. Managed scheduling, attendance and performance requirements.

Assisted customers with web design tools and programs. Developed training documentation for new policies and procedures. Supported NetObjects Fusion software and Matrix Online Builder.

Assisted instructors in Visual Basic 6.0, Visual Basic 6.0 GUI Design, and SQL Server 2000 Database Development classes. Tutored students in various Associate's Level Classes. Assisted students in the creation and implementation of queries, joins, indexes, stored procedures, and triggers in MS SQL Query Analyzer and Enterprise Manager. Utilized Visual Basic coding to further customize department chair`s student database. Assisted various faculty and staff with developing databases for tracking student and faculty information in MS Access.

Associate Of Science (A.S.), Network And System Administration/Administrator, 3.8

Activities and Societies: Vice-President of Women of ITT Member of Association of IT Professionals

College Prep Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program, 4.2

Activities and Societies: Member of National Honors Society Recognition in Who's Who Among American High School Students