Content Delivery Manager
Current- Ensure all content designed and delivered meets the requirements outlined by the stakeholders. - Analyze collected information and identify target audiences, training and business goals, eLearning courses, videos and API documentation. - Work with the Documentation Manager to ensure that writers’ content meets the styles defined by the stakeholders.- Analyze reported issues, new features and improvement requests from stakeholders and communicate them accurately and effectively to developers, writing formal specifications when necessary.- Design and develop digital content - mainly E-Learning courses - using different authoring tools, such as Articulate Storyline, Articulate RISE, Camtasia, Figma, etc.- Be the liaison with the Technology Localization Specialist for the localization of User Guides, Online Help, E-Learning courses and videos.