Greenlandia is a French climate initiative whose main aim is to put mankind back at the heart of climate issues, and to bring to the ears of urban dwellers the voice of those communities on the front line, still connected to Nature for their survival.Understanding, raising awareness and documenting the impact of climate change on the communities most at risk, and working with science to find solutions through precise knowledge of situations and scenarios. The other two pillars of our initiative are pedagogy, transmitting knowledge from experts in the field, putting teenagers in situations in the school environment and accompanying them towards climate action, and finally the production of original documentary works to keep track of all these changes and raise awareness among the general public.

Inside the BVA CX Unit, managing a team of 15 people, P&L responsibility, conducting market research in Bank-Insurance-Finance and Real Estate for diverse clients (such as BNPP, COVEA, Bouygues Immobilier, MACIF,..). Gross revenue 5M€.

Managing a large international market research (BRAND TRACKER) for Accor Group (20 countries and 35 brands)

Vision Critical offers a Customer Intelligence (Saas)Software Solution that helps organizations gain agility in their innovation strategy and Customer Centricity. Founded in Canada in 2000 (HQ in Vancouver), Vision Critical provides a Cloud-based platform for businesses to build secure online communities of engaged customers for real-time insights.. Responsibility of P&L (turnover € 3.5 million) and France Management budget of a team of 20 people (Sales and Customer Success) 
. Responsibility for the management of key accounts, their satisfaction and commitment over the long term (recurring revenue) and the quality of professional services produced (including market research). 
. Key contact for HQ & CEO based in Canada for HR, Finance, Administration and Marketing
. Full responsibility of the French office in all its aspects (including 2 moves)Key Achievements:. Increase of the gross margin from 40% to 70% by the structural transformation of the business from a pur ad hoc model to a100% recurring revenue model (software license and professional services). Increase in profitability (EBITDA). Establishment of best practice of customer retention (0% churn for 2 consecutive years, Award 2017 of the best EMEA team, Award Worldwide 2016 and 2017 for 0% churn). Sales growth of 20% per year . Strong contribution with the Sales team (5 people) to the acquisition of new customers (France Télévisions, Michelin, Fnac-Darty, Nestlé, Salomon, Jacquet Brossard, Compagnie des Alpes, Air France, ..)

Creation of the French office (from scratch) and business development FranceNumber 2 of the France structure. Operational management and steering of P&L.Business development (new biz and with existing customers : land and expand).Accounts receivable management and multiple project management (France and International, qual&quant), taking into account strategic objectives and their business challenge.Establishment of online community (also called Insight Communities) of Customer Centricity for large accounts.Recruitment, training and management of the team (from 0 to 16)

Within Ipsos Marketing, managing a team of 16 researchers dedicated to Health, in public health and for the pharmaceutical industry, in France and abroad (qualitative and quantitative) for clients such as Sanofi, Sanofi Pasteur, Bayer, Pfizer, AstraZeneca but also Health Insurances, INPES, National Insitut against Cancer and the Haute Autorité de Santé. Responsibility of the P&L, the satisfaction of our customers, the quality of the studies produced, the retention of the customers and the acquisition of new customers. Answers to many public RFPs and acquisition of multi-year contracts. Participation in scientific congresses, publication of study results in partnership with the pharmaceutical industry (and scientific committees). Management of the growth of the team from 2 people in 2002 to more than 16 people in 2008. In charge for recruiting new talents.

Managing a team of Research Directors and Research Executive (12 people) on issues related to the pharmaceutical industry and public health. Leading complex and international projects, management of a huge client portfolio and valuation of this portfolio. Winning answers to many public tenders (CNAMTS, HAS, INPES, INCA). Qualitative and quantitative studies, in France and internationally (strong expertise in diabetes & metabolism, cardiovascular, vaccines, ...). Leadership, development and growth of the Ipsos Health team.

Managing a team of 6 researchers in charge of all ad'hoc problematic and marketing related to the media sector (editorial and advertising studies, magazine, PQR-PQN, TV and Radio) - in charge of planning, distribution of the work, guarantor of the quality of the studies carried out and technical and methodological support to the teams. Follow-up of strategic customer accounts, follow-up of the profitability of the studies, drafting of proposals, presentation of the results. Skills for quantitative and qualitative research.

Market research institute specializing in satisfaction barometers, qualitative and quantitative ad hoc studies in industry & services and statistical data processing (SPSS, Eole and Question software). Under the guidance from a research director, managing multiple research projects, including writing and presentation of proposals.

IDSI (Industrial Development Strategy Int), a BtoB market research institute specialized in industrial marketing. Participation in all phases of studies including the return of results to customers. Field in which the expertise on customer satisfaction, product positioning, conjoint analysis and customer segmentation are put forward.