Marion V.

Marion V. Email and Phone Number

🛠️ UX & Service Design Staffing Agency | 🎯 Elevating Operational Excellence & Digital Transitions in Banking/Insurance | 🔄 Seamless Omnichannel Experiences | 🎨 Designing Customer Journeys with❤️ @ Outwitly Inc.
Marion V.'s Location
Longueuil, Quebec, Canada, Canada
Marion V.'s Contact Details
About Marion V.

Only a couple of lines to catch your eye. The challenge is real. So let’s keep it snappy and lively. With Outwitly, we assist insurance and banking firms to transition from manual 📘 to digital 🚀, forge operational excellence by refining processes 🔄, and weave seamless omnichannel experiences 🌐. Dive in to discover how 👇What We Offer at Outwitly 🎯- Service Design- UX Design & Research- Staff Augmentation- Training & Upskilling🚀 Why Embrace User-Focused Design? 🚀💰 Impact on Bottom-Line directly boosting profitability through efficient, user-centered designs and processes.🔄 Increased Customer Retention: Crafting experiences that not only satisfy but retain customers, fostering loyalty.📈 Higher Conversion Rates: Amplifying user engagement to drive up your conversion metrics.💸 Reduced Support and Development Costs: Implementing smart solutions and processes that curtail both customer support and developmental expenditure.🚀 Streamlined Insurance and Banking Processes: Ensuring swift, seamless requests processing to elevate customer satisfaction.🛡️ Risk Mitigation: Embedding robust frameworks that shield you from potential digital pitfalls.💻 Fewer System Redesign Costs: Introducing adaptable, future-ready designs that curtail frequent and costly system overhauls.🤝 Increased Broker Engagement: Enhancing platforms that brokers find intuitive, reliable, and efficient.🎓 Reduced Training Costs for Brokers: Crafting intuitive systems that necessitate minimal training investments.🚀 Why Choose Outwitly? 🚀👥 Human-Centered Design🌟 High ROI Deliverables🎯 Agile & Results-Oriented📊 Data-Driven Excellence🛡️ Specialized Insurance and Banking Expertise🤝 Engaging Community Access📢 Transparent Partner Communication✨ Reputation for Unwavering Quality💼 Let’s Elevate Your User Experience Together! 💼Ready to transform your insurance and banking customer, employee, and broker experiences with a UX & service design strategy that drives growth and mitigates risk?Let's chat! Reach out for a no-obligation consultation and discover the Outwitly difference.👉 Schedule a Discovery Call @ https://calendly.com/marionverschaeve 👈Or connect with me to continue the conversation here on LinkedIn!

Marion V.'s Current Company Details
Outwitly Inc.

Outwitly Inc.

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🛠️ UX & Service Design Staffing Agency | 🎯 Elevating Operational Excellence & Digital Transitions in Banking/Insurance | 🔄 Seamless Omnichannel Experiences | 🎨 Designing Customer Journeys with❤️
Marion V. Work Experience Details
  • Outwitly Inc.
    Director Of Client Success
    Outwitly Inc. Sep 2023 - Present
    Ottawa, Ontario, Ca
    Outwitly Inc. is a UX and service design consultancy and staffing agency committed to improving human experiences. Established in 2016, we have worked with clients across North America to create delightful and useful experiences that people love. Outwitly’s services include:✅ Service Design✅ UX Design & Research✅ Staff Augmentation✅ Co-Design Workshops✅ Training & UpskillingMarion Verschaeve is an accomplished sales professional with a wealth of experience, underpinned by a Bachelor’s in Business Administration from HEC Montreal, specializing in B2B sales. During her 15-year tenure at notable firms like Nespresso, DAVIDsTEA, and a renowned pharmaceutical company, Marion has excelled in leading sales and marketing teams, crafting strategies that consistently surpassed growth targets.At Outwitly, Marion’s mission is clear: to articulate the unparalleled value of Outwitly’s services and catalyze our growth. In her current role, Marion is dedicated to understanding the intricate needs of customers and clients, ensuring a positive experience for all. Her responsibilities encompass leading sales initiatives and designing strategies, building, nurturing, and strengthening relationships, and maintaining a stellar customer/client experience.
  • Xcentrik Inc.
    Vp Of Sales
    Xcentrik Inc. May 2018 - Sep 2023
    Chambly, Québec, Ca
     Develops and executes a comprehensive sales strategy to achieve revenue and growth targets of at least 20% per year Leads and manages a team of territory sales manager and brokers providing guidance, training and support to achieve individual and team goals  Identifies and pursues new business opportunities to drive revenue growth. Brought in 7 additional Key Accounts and several digital partners such as Amazon and Walmart.com Develops and maintains relationships with key pharmacy and grocery chains in Canada and US to drive sales and gain competitive insights Developed and implemented a sales forecasting model that improved accuracy by 50%  Implemented a pricing strategy and a product assortment strategy that increased EBITDA by 5%  Supervised the due diligence process for the sale of one of our brand, ensuring a successful transaction  Managed customer and supplier agreements and terms to ensure compliance and favorable terms
  • Davidstea
    Corporate Sales Manager
    Davidstea Oct 2015 - May 2018
    Mont-Royal, Qc, Ca
     Hired to create and manage the wholesale department to distribute DAVIDsTEA in food service and office channels as well as gift cards in third party retailers Finds, hires, trains and manages the partnerships with distributors, brokers and direct customers across Canada Creates the wholesale department P&L Develops and Implements the corporate marketing strategy (new product creation, promotions, sales tools, website, marketing material, trainings, competitive analyze, build marketing plans with partners etc.) Implement all department procedures Manage direct reports Grows the sales by 3 in 2 years
  • Nestlé Nespresso
    Subject Matter Expert - Trade Department
    Nestlé Nespresso Jan 2015 - Oct 2015
    Lausanne, Ch
     Expert of the Trade department business processes to oversee the development, the testing and the implementation of SAP Retail Defines the Trade business requirements for a new ERP system Closely works and communicates with the other departments to ensure a cross functional approach
  • Nestlé Nespresso
    Key Account Manager
    Nestlé Nespresso Jul 2013 - Jan 2015
    Lausanne, Ch
     Manages a portfolio of key accounts Builds long-term strategies with the Trade partners' head offices to maximize Nespresso machines sales volume and revenues Forecasts and tracks Key Accounts metrics to ensure targets are reached Gained at least 20% extra space in each store by placing Nespresso branded furnitures and campaign material to build brand awareness Closely liaises with the marketing team and buyers about campaigns and new machine launches to build digital and print marketing plans Organizes partners’ trade shows
  • Nestlé Nespresso
    Trade Marketing Manager
    Nestlé Nespresso Jan 2014 - Sep 2014
    Lausanne, Ch
     Covering for a sick leave for a year In charge of developing and implementing the trade marketing strategy and activities for all the partners in Canada Supervises the production, installation and maintenance of close to 50 Nespresso shop-in-shops. In charge of developing and managing all promotional offers Coordinates the importation from Europe and installation of all marketing material (promotional and furniture) based on budget, shipping method and timing to cover 700 points of sales In charge of finding a new supplier to implement a local marketing material production (costs cut by 20%) Supervises the development of sales and communication tools for internal and external use to ensure successful machine launches and promotions Organizes sales meeting (find hotel and conference room, book catering, organize team buildings etc.) Manages a $4 million budget Manages a team of direct reports
  • Nestlé Nespresso
    Regional Sales Manager
    Nestlé Nespresso Feb 2010 - Jul 2013
    Lausanne, Ch
     Manages more than 100 points of sales in Western Canada (BC, AB, MB, SK) and implement a strategy to grow their sales Builds relationship with each point of sales associates and management team. Prospects new point of sales Build marketing plans (digital and print) with top independent accounts Train sales associates in store Forecasts and tracks sales per store Increases sales in territory by 100% in average per year Organizes mall events Manages a team of demonstrators and increases their productivity by 40% a year in average
  • Nestlé Nespresso
    Coffee Specialist
    Nestlé Nespresso Feb 2009 - Feb 2010
    Lausanne, Ch
     Sells machines, coffees and accessories in the Nespresso boutique in Montreal. Top performer in the boutique. Responsible for training the new coffee specialists. Creates a FAQ document and a procedures list for the boutique staff.
  • Qualité Étudiants
    Student Entrepreneur
    Qualité Étudiants Jan 2007 - Sep 2007
    Ste-Foy, Quebec, Ca
     Qualité Étudiants offers the opportunity to students to have their own outdoor and indoor painting franchise. Signs $45 000 worth of contracts in 3 months (other franchisees average was around $20 000). Obtains a sales rate of 70 %. Recruits, trains and manage a team of painters. Obtains a customer satisfaction rate of 95 %.

Marion V. Skills

Marketing Management Sales Process Client Relationship Building Hiring/firing Retail Account Management Sales Sales Management Developing New Markets Direct Sales Budget Management Trade Marketing Marketing New Business Development Event Management Staff Training Management Marketing Strategy French Vente Strategy Development

Marion V. Education Details

  • Hec Montréal
    Hec Montréal
    General

Frequently Asked Questions about Marion V.

What company does Marion V. work for?

Marion V. works for Outwitly Inc.

What is Marion V.'s role at the current company?

Marion V.'s current role is 🛠️ UX & Service Design Staffing Agency | 🎯 Elevating Operational Excellence & Digital Transitions in Banking/Insurance | 🔄 Seamless Omnichannel Experiences | 🎨 Designing Customer Journeys with❤️.

What is Marion V.'s email address?

Marion V.'s email address is ma****@****ail.com

What is Marion V.'s direct phone number?

Marion V.'s direct phone number is +151428*****

What schools did Marion V. attend?

Marion V. attended Hec Montréal.

What skills is Marion V. known for?

Marion V. has skills like Marketing Management, Sales Process, Client Relationship Building, Hiring/firing, Retail, Account Management, Sales, Sales Management, Developing New Markets, Direct Sales, Budget Management, Trade Marketing.

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