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Mario P. Email & Phone Number

IT Consultant at Solace Mental Health
Location: New York City Metropolitan Area, United States 8 work roles
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✓ Verified July 2026 2 data sources Profile completeness 71%

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Current company
Role
IT Consultant
Location
New York City Metropolitan Area, United States
Company size

Who is Mario P.? Overview

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Quick answer

Mario P. is listed as IT Consultant at Solace Mental Health, a with 46 employees, based in New York City Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Mario P..

Mario P. previously worked as System Applications Analyst at Nassau Financial Federal Credit Union and IT Support Engineer at Google.

Company email context

Email format at Solace Mental Health

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Solace Mental Health

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Profile bio

About Mario P.

Certified Support Engineer with a demonstrated history of working in the information technology and services industry. Possessing excellent customer service, troubleshooting, and analytical skills.

Current workplace

Mario P.'s current company

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Solace Mental Health
Solace Mental Health
IT Consultant
New York, NY, US
Employees
46
AeroLeads page
8 roles

Mario P. work experience

A career timeline built from the work history available for this profile.

It Consultant

Solace Mental Health

New York, Ny, Us

It Support Engineer

New York City Metropolitan Area

Jan 2022 - Jan 2023

It Resident - Remote

Austin, Texas, United States

- Provide second tier remote support to over 100,000+ employees internally through live chats, phones, and tickets.- Triage and troubleshoot issues across MacOS, Chrome OS, Windows, Linux, Android, and iOS. - Collect and analyze logs for in-depth troubleshooting.- Report any bugs and trends to the appropriate teams to ensure continuity of services.- Trained and mentored incoming IT Residents and IT Apprentices on tools, procedures, and workflows.- Served as an Operations Coordinator to manage known issues, adjust staffing levels across various support channels, and manage incoming requests.- Support Google’s infrastructure and internal services including G suite, user authentication, network, VPN, and software applications.- Create and maintain up-to-date knowledge base articles, minimizing the need for escalations while improving time-to-resolution.

Aug 2020 - Jan 2022

Technical Service Advisor

Greater New York City Area

- Assisted customers with all Microsoft related products and services.- Performed hardware upgrades, data backups/transfers, and updates.- Provided answers at the answer desk. - Educated and empowered clients with 1-on-1 training sessions.- Assessed customer technical needs, while providing solutions accordingly for business and consumer clients

Jul 2019 - Jul 2020

Desktop Technician

Copiague, New York

- Managed computers in a K - 12 environment- Updated documentation as needed - Worked with vendors as needed to resolve issues regarding hardware and software- Provided desk side support to staff and administration

Jan 2018 - Apr 2019

It Intern

Happague, Ny

- Traveled to client sites to assist with projects including installation, upgrades, and rollouts - Assisted with trouble tickets involving both Windows and Mac environments - Collaborated with different teams to meet project deadlines

Aug 2017 - Jan 2018

Network And Systems Technician (P/T)

Huntington, New York

- Provided first tier support via Service Desktop ticketing system, e-mail, phone, and remote assistance- Prepared and Imaged computers with PXE; Symantec Ghost- Created documentation for the solutions database- Troubleshot basic network issues

Jun 2017 - Jan 2018
Team & coworkers

Colleagues at Solace Mental Health

Other employees you can reach at nassaufinancial.org. View company contacts for 46 employees →

FAQ

Frequently asked questions about Mario P.

Quick answers generated from the profile data available on this page.

What company does Mario P. work for?

Mario P. works for Solace Mental Health.

What is Mario P.'s role at Solace Mental Health?

Mario P. is listed as IT Consultant at Solace Mental Health.

Where is Mario P. based?

Mario P. is based in New York City Metropolitan Area, United States while working with Solace Mental Health.

What companies has Mario P. worked for?

Mario P. has worked for Solace Mental Health, Nassau Financial Federal Credit Union, Google, Microsoft, and Custom Computer Specialists.

Who are Mario P.'s colleagues at Solace Mental Health?

Mario P.'s colleagues at Solace Mental Health include Shakema Hernandez, John Abrams, Colin Bamber, Rhonda J., and Myriam Rigby-Butler.

How can I contact Mario P.?

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