Aftersales Group specializes in the development, implementation and management of service and insurance programmes for mobile communication equipment, such as smartphones, tablets and laptops.

Responsible for leading, mentoring and measuring the performance of Field Sales Executives to achieve growth of sales volume and targets.  Achieve company sales objectives by successfully leading, managing, coaching and monitoring the performance of Sales Agents.  Provide various sales, revenue, and expense reports and create realistic forecasts.  Provide on-the-ground support for Sales Agents to generate leads and close new accounts.  Establish sales objectives forecasting and developing sales quotas for regions and territories, projecting expected sales volume and profit for existing and new products.  Own recruiting, objectives setting, coaching and performance monitoring of sales representatives  Present sales, revenue and expenses reports and realistic forecasts to the management team.

Responsible for handling daily store operations, as well as setting customer standards, and launching iniative to achieve sales targets. Developing and motivating team whilst everyone adheres to company policies and procedures.• Setting high retail standard.• Constantly assessing the activity of retail competitors.• Coming up with innovative ways to market store and bring people in.• Ensuring all customer issues are resolved in a timely manner.• Recognizing and rewarding exceptional staff performance.• Controlling operational expenses.• Developing and leading highly motivated staff with positive attitude staff.• Coordination with Warehouse Manager to ensure control / monitoring of the stock (inventories, handling goods.• Capturing data and feedback from customers.

Managing the product throughout the product lifecycle. Gathering and prioritizing products and customer requirements and working closely to deliver winning products.• Developed and implemented new marketing and sales plan for the next 2 years. • Ensured that new clients will grow to be a loyal customer.• Set product pricing for new product releases to meet revenue and profitability goals.• Market research and developing the core positioning and messaging for the product. • Performing and arranging successful product demonstrations for customers.