Generated high-quality leads through calls, chat, email campaigns, and social media marketing. Established strong relationships with key clients and provided them with exceptional customer service, resulting in increased customer loyalty and retention of clients.

Sales and Marketing

Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the customer experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 140 brands and counting.Review accounts with disputed items and exhaust recovery options to avoid taking financial losses. Review accounts with disputed items and exhaust recovery options to avoid taking financial losses. Process disputed items according to the association and federal government guidelines. Correspond with cardholders, merchants, and merchant banks as part of processing dispute cases.

An online social trading platform/brokerage and licensed and regulated firm that specializes in Social Trading and Copy Trading. The main job is to help clients to activate their trading accounts, discuss the basics of social trading, and basic fundamental and technical analysis.Guide clients onboard their trading accounts, discuss the basics of social trading and basic fundamental and technical analysis, and have their trading account activated so they can start trading with forex, stocks, commodities, indices, and cryptocurrencies. Also, do customer retention.

Tactical Business Services removes the financial risks and burdens associated with in-house operations. We broaden the scope of a company’s existing operations with the seamless integration of outsourced services. We provide a unique solution for businesses that want to extend their services beyond their existing capacity.Call Center ServicesAppointment settingTelesales - Lead to Sale conversionLead & Data Management (data verification)• Coach and inspire team of customer facing associates to meet and exceed job expectations. • Interview potential candidates using behavior interviewing techniques to determine best fit for the company culture and job expectations. • Handle customer escalations to resolution. • Consistently work to find solutions and provide tools for success. • Provide timely communication and set expectations if disciplinary action is needed. • Work with cross-functional teams to improve work process and internal communication, including restructuring employee goals with a focus on results rather than actions. • Coordinate scheduling and communicate expectations

RenditionDigital, headquartered in Dublin, Ireland is an offshore outsourcing company that provides excellent quality, cost-effective outsource resourcing services using the highly educated, skilled and creative talent available in the Philippines. We are focused in the areas of Globalization, Software and Web Development, Multimedia & Flash Production, Digital Content, FAO, Human Resource and Business Process Outsourcing.Responsible for generating business-to-business leads using extensive research. Created prospect tool using directories, referrals, internet, emails, and social media. Targeted prospects by outbound calls and convert it into new clients. Called companies and talk to professionals regarding their business needs and initiatives. Report regularly on results and give recommendations for improvement. Create presentations with data, learning and summary. Involved in B2B with senior executives in International Translators, Localization, Publishers, Telecoms, Health Care, E-Learning, Tourism/ Hospitality, Energy, Software & Web Development and BPO for the EMEA, APAC and North American market.

AMMEX headquartered in Kent, Washington is one of North America's leading industrial and medical products suppliers.Generate new business through finding new accounts, and setting them up. Works on maintaining old accounts. Increase sales within a state or geographic zone. Provide direct marketing and sales support to distribution sales organization. Stays in contact with customers and top vendors and ensures that a company meets client needs and products promptly. Establish adequate and functional account retention. Maintain revenue goals by quarter and year to date.-Comprehensive Database Management.-Retention and Win-back's.-Creation and acquisition of new enterprise.-Developed brand strategy and statistics systems.-Vendor Negotiations

National Pen Company strives to be the worldwide leader in providing high value promotional products for businesses and professionals in every industry at low factory direct pricing. Corporate branding for many companies by providing promotional items available for personalized imprints and custom logos. (Promotional pens and promotional items to North American US and Canada Market) Generated new business sales, selling their promotional products into the corporate, small business and personal promotional market place. Placed new orders and re-orders of promotional products for use as business gifts, giveaways and sales promotions.

VXI is one of the fastest growing providers of customer contact management solutions and software development services to discriminating firms around the world. VXI is a full service ITO/BPO provider with the expertise to integrate Asia Pac operations based on custom solutions.Sign-up orders for AT&T local and long distance call plans. Adjusts and assists customer regarding billing problems. Answers inquiries about AT&T products and services. Upgrades & downgrades telephone plans according to usage. Conduct outbound phone sales to consumers, offering products & services of AT&T. Establish customer needs, describe products and services. Complete sales transactions and capture customer information.

Responsible for ensuring the fast processing and documentation of consumer loan transactions, among other account generation, evaluate credit recommendation. Monthly collection of loan amortization and insurance dues. Conducts inspection of applicants residential address or locality and verifies within the nearest neighbors in the vicinity to gather information regarding applicants related business interest. Determines client’s asset. Maintenance at other banks and accounts average daily and present balances. Checks credit standing and paying habit through creditors. Trade checks dealings with supplier and customer. Do appraisal works for the collateral to be used in av-ailment of loan. Investigated court cases, assets & employment.

Interviewed recommended prospective clients in opening an account or loan. Market new accounts and credit/trade check clients within the vicinity areaCredit / bank checked / appraised character asset of prospective client. Files credit folder and make a write up about it. Do inventory works and keeps the insurance stipulation of the bank. Replaces teller/bookkeeper whenever needed. Do marketing in the area for the growth of depositors.