Mario Mello Email and Phone Number

Reported to the Commercial Director – Latin AmericaTeam: 10 Salespeople (Latin America) and 13 Dealerships (Latin America)• Management of Sales and New Business for CTP & Workflow Equipment for digital prepress and printing, flexography and offset solutions;• Management of direct sales and sales through exclusive resellers to printers from various markets: commercial, editorial, packaging, digital and security (documents);• Development and execution of strategies for the… Show more Reported to the Commercial Director – Latin AmericaTeam: 10 Salespeople (Latin America) and 13 Dealerships (Latin America)• Management of Sales and New Business for CTP & Workflow Equipment for digital prepress and printing, flexography and offset solutions;• Management of direct sales and sales through exclusive resellers to printers from various markets: commercial, editorial, packaging, digital and security (documents);• Development and execution of strategies for the main accounts;• Prospection, development and maintenance of the customer base. Telephone calls, proposal preparation, product demonstrations, customer analysis and assessment of needs;• Maximization of all leads and opportunities to increase business numbers and size, and accelerate the customer purchase process;• Maintenance of proactive relations with all partners/distributors;• Focused on reaching/exceeding objectives, maintaining and expanding the Kodak position in the region;• Elaboration of customized proposals attending specific customer demands;• Maintenance of internal and external relations with professionals involved in the chain;• Responsible for ensuring 100% customer/account satisfaction;• Maintenance of the CRM system (Salesforce.com);• Support for marketing and communication campaigns. Show less

Reported to the Service Manager – Brazil Team: 14 Engineers• Management of the Service Engineer team for high-volume digital printing;• Team motivation to attain quality indicators and internal and external customer-satisfaction parameters;• Correcting possibilities for field/customer problems in order to obtain better results;• Work time optimization to increase availability and productivity;• Identification of key-customer needs, providing responses as quickly as… Show more Reported to the Service Manager – Brazil Team: 14 Engineers• Management of the Service Engineer team for high-volume digital printing;• Team motivation to attain quality indicators and internal and external customer-satisfaction parameters;• Correcting possibilities for field/customer problems in order to obtain better results;• Work time optimization to increase availability and productivity;• Identification of key-customer needs, providing responses as quickly as possible. Show less

Reported to the Commercial Director – Latin America and Brazil• Responsible for Presales of equipment/solutions for package printing (Computer to Plate, UWS Packaging, Color Proofing);• Interfacing with the R&D Team and BU Managers, developing technical requirements, providing technical training, supporting events and performing as an extension of the sales force;• Elaborating technical bulletins on new developments, involvements, application problems etc. Providing regular… Show more Reported to the Commercial Director – Latin America and Brazil• Responsible for Presales of equipment/solutions for package printing (Computer to Plate, UWS Packaging, Color Proofing);• Interfacing with the R&D Team and BU Managers, developing technical requirements, providing technical training, supporting events and performing as an extension of the sales force;• Elaborating technical bulletins on new developments, involvements, application problems etc. Providing regular bulletins and/or technical updates to improve partner/distributor knowledge;• Support for channel activities (resellers): seminars, trade fairs, expositions;• Providing technical and sales training in new products and updating training in existing products. Supporting the Sales Force (Kodak and distributors) and the marketing team;• Solving technical problems to ensure success in deals closed by customers and partners/dealerships;• Providing extensive training for customers and partners (distributors) on the printing environment and characteristics of Kodak products, including usage and benefits;• Responsible for providing solutions to product problems by Kodak and engineering telephone support;• Customer workflow analysis to develop personalized, productive solutions for Kodak product and commercial-partner product portfolios;• Providing support and technical information for the sales force and resellers in order to elaborate sales proposals, training and demonstrations of products comprising the Kodak portfolio;• Help in elaborating and developing plans to install software and/or equipment for customers and resellers so that the process may run smoothly and correctly in the shortest time possible. Show less

- Managing the Production Team – design, pre-press, litho & digital, finishing & delivery (including holiday absence cover), ensuring high standards are maintained at all times- Controlling the workflow, scheduling and quality control- Organising all outsourcing and purchasing- Communicating effectively with the customers and sales team- Implementing and devising new/improved procedures where necessary- Overseeing the maintenance of equipment and the premises- Chairing… Show more - Managing the Production Team – design, pre-press, litho & digital, finishing & delivery (including holiday absence cover), ensuring high standards are maintained at all times- Controlling the workflow, scheduling and quality control- Organising all outsourcing and purchasing- Communicating effectively with the customers and sales team- Implementing and devising new/improved procedures where necessary- Overseeing the maintenance of equipment and the premises- Chairing the daily production meeting with the production team Show less