Customer-focused and detail-oriented computer network and IT specialist offering extensive experience assisting clients with various technical and computer-related issues. Ensures end-to-end support with expert-level knowledge of various operating systems, programming languages, and design software. Strives to maintain up-to-date knowledge of industry information and best practices with current certifications. An accomplished web developer who ensures all client requirements are met while increasing ease, productivity, and usability through various CMS applications, HTML, and CSS. A skilled communicator and team player who remains adaptable in high-pressure situations while swiftly resolving any escalated with empathy and understanding.