Marios Petrou Email & Phone Number

Athens Metropolitan Area

Commercial Manager - Acceptance and AcquiringI spearhead the development and implementation of comprehensive commercial strategy roadmaps to drive business growth, orchestrating the annual sales and business development planning process, ensuring that objectives are aligned with market trends and operational capabilities. Leading a team of 13 sales professionals, including 10 Relationship Managers and a support team of 3 Key Account Officers. I cultivate strategic partnerships with key industry stakeholders and negotiated deals to boost brand presence and open new revenue channels. o foster a collaborative environment in the team and the relationship of the team with the rest departments o strive to cultivate a commercial driven and customer centric culture in the team and the company o develop and execute a strategic plan for revenue growth, market penetration, and brand expansion, ensuring high quality commercial activities with maximum quality, service and profitability for the organisation. o analyse market trends, competitive landscapes, and customer behaviour to identify opportunities and threats

Greece

I directed the management of key accounts, thereby enhancing market penetration. I led presentations and conducted in-depth analyses of solutions and services for prospective clients, ensuring our offerings were aligned with their needs. By cultivating strong relationships with C-level executives, I established myself as a trusted advisor and strategic partner. I consistently exceeded annual sales targets through the implementation of effective sales strategies and by developing and executing strategic account plans, which significantly boosted customer satisfaction. o management of end-to-end relations with Key Clients (Banks/Key Merchants) o responsible for annual budget of 10+ million euros o attending meetings with Key Clients at all levels of hierarchy o recommends changes in products, service, pricing and policy by evaluating results and competitive developments o present sales, revenue, results and realistic forecasts to the management team

As a Key Account Manager at Inform Lykos in Greece, I managed and expanded key client relationships with major banks. I developed strategic account plans to align our services with client needs, ensuring high levels of customer satisfaction and loyalty. By fostering strong relationships with C-level executives, I successfully increased account penetration and consistently exceeded sales targets, driving business growth and securing repeat business. o responsible for annual budget of 6,5 million euros o responsible for developing long-term relationships with customers and key business executives o coordination of complicated information technology projects

As a Project Manager at Inform Lykos in Greece, I oversaw key projects for major banking clients, coordinating cross-functional teams to deliver projects on time and within budget, ensuring alignment with client objectives. By effectively managing resources and fostering strong client relationships, I drove project success and enhanced client satisfaction. This role developed my customer-focused abilities, which have been instrumental in my sales career.o coordinate internal resources and third parties/vendors for the flawless execution of projectso ensure that all projects are delivered on-time, within scope and within budgeto assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibilityo manage the relationship with the client and all stakeholders

• Monitoring of Contracts and Tender• Contacting Vendors, taking offers and making background research.• Negotiating with Vendors regarding cost as well as time delivery.

Master Of Business Administration - Mba, Mba

Bachelor Of Business Administration - Bba, Business Administration

Advancing Negotiation Skills

Negotiations Skills

Presentation Skills

Executive Mba