Mário Serrador Email & Phone Number

Rotterdam, Zh, Nl

Rotterdam Area, Netherlands

As part of R&D, I ensure customer success by troubleshooting, debugging, and proposing fixes/workarounds to the most complex customer issues escalated by the last tier of Support. I work closely with other R&D (Development) and Customer Support teams to respond to critical technical incidents and act as customer advocate within R&D. Includes issues with Cloud deployments (AWS and Azure) or Private Cloud using Kubernetes

Global

Share your goals, share your improvement, the banter and that killer hole. Share that perfect sunset on the course with your buddies! All roles related with Information Technology as design systems, management and create new features, projects and business innovation and developments for the company. Project Lead (developed by external company). Optimiser of the solution architecture in AWS server’s infrastructure to be AWS Well-Architected Framework to a secure, high-performing, resilient, and efficient infrastructure for the application.

London, United Kingdom

An information technology consultant is a third-party service provider who is qualified to advise clients on the best use of IT to meet specific business requirements. IT consultants may work with a professional IT consultancy firm or as independent contractors. They may conduct a business needs assessment and develop an information systems solution that meets the organization's objectives. Some information technology consultants emphasize technical issues while others help organizations use IT to manage business processes. Still others specialize in a specific IT area such as information security.

Vilamoura, Portugal

PAGS have been the market leader in Golf bookings in Portugal over the last 10 years, providing DMC ( Destination Management Company) Golf services to specialist Golf Tour Operators.In 2008 we booked 93.000 golf rounds and handled 25.000 pax.Responsible for the day to day IT requirements of the company such as user management, troubleshooting, help and advice. Development Leader of the business booking system software. • Development of company’s booking management system and website for clients. (Visual Studio, ASP.NET, Microsoft Access and C#).• Creation of new Portal for internal and business clients use,(Portugal Golf Company), booking management system with a full migration from ASP.NET, MS Access database to ASP.NET MVC with Microsoft SQL Server database - a more robust, reliable and secure solution.• Strengthening the IT infrastructure through implementing new technologies (integrating Office 365, Electronic fax to a fast reply to clients and suppliers), responsible for hardware and software installation, maintenance and repair. • Management of the internal & hosted network infrastructure including: firewalls, servers (Linux and Windows Server), switches and communications.

Hennef, Germany

Backoffice Development for bookings management and website for clients. with a website for B2B (Visual Studio, ASP, Visual Basic for Applications and XML).