Our team oversees and is point of contact for Technology, Kids, Health, Books, Hobby & Sports categories.

• Generated 80% growth in sales by rolling out new product lines, including reset strategies of older lines • Increased margins by 6 points and revenues by 34% with contract negotiations, curated product mix per customer, and pricing initiatives.• Identified low-performing products and reestablished strategies to accommodate consumer trends, maintaining a steady sales growth without reducing overall margin. • Consulted with Key Account Managers to select SKUs per customer based on customer needs and retail commerce approach (Brick and mortar, e-commerce, or Omni). Suggested synergies (trade and online) to key accounts and monitor sell in and sell out• Guided marketing department for 12 new product launches as well as strategies to increase product awareness for existing line ups• Trained a team of 12 salespersons on features, benefits, and unique selling points of toy product lines• Researched and collaborated with a top Design Studio in London and Sourcing Agent in China, on the conceptualization of a new toy product line with more than 30 SKUs

• Improved margins by 4 points with leading contract negotiations with more than 20 suppliers• Generated growth of 36% and an increase of 6% on Market share by designing the strategy of Board Games and Puzzles• Reduced stock levels by 35% by enforcing specific product pricing and developed product exit strategies• Conducted research on price bands providing insight that 80% of our sales derive from specific price brackets - resulting actions contributed to a healthier product mix by reducing SKUs by 61% while still maintain the sales growth trend• Coordinated with marketing and digital departments promotional activities on e-communications, including 50+ dedicated newsletters, 20+ blog articles• Determined industry and consumer trends that resulted in sales growth of more than 20%• Expanded product category with the introduction of S.T.E.A.M Toys and improved market share in Learn & Create categories by 4%• Categorized toys (with the aid of "Gordon Training International") in accordance with skill-based educational value to promote the educational use of toys and demonstrate expertise In the category• Assisted Customer Care Department to reduce unresolved customer issues to 0%

• Performed data and performance analyses to determine product performance levels and the need for reconfiguring category strategy• Improved margin by an average of 8% on more than 4K SKUs by creating five detailed ordering spreadsheets. • Eliminated pricing discrepancies and exit strategies for low performing SKUs• Implemented a stock replenishment process based on wholesaler's net price, lead time, and product demand, leading to healthy stock levels and reduced inventory days

• Managed a staff of 30 people• Trained more than a 120 people on more than 2500 boardgames. • Increased sales growth by 30% by expanding scope of services with selling board games in professional speech and occupational therapists’ seminars and symposiums• Organized national board game tournaments in 5 – 7 cities with more than 300 participants• Responsible for stock maintenance on cafeteria products and research for new SKUs for the board game section• Provided customer support at the location 120 seats (Greek and International clientele)

Safety officer and HR responsibilities: • Supervised all office operation policies and procedures. • Drafted safety inspection reports, incident accident reports, personnel evaluation reports and safety health and environment checklist. • Consulted on administration and human resources issues and coordinated inter departmental cooperation in order to achieve certain goals. • Cooperated with the internal audit department.Agriculture/Landscaping responsibilities:• Managed the Garden Preservation Department (around 100 hectares, occupying 100 to 130 gardeners) and plant breeding works within the Royal court. • Periodical reports to the Project Manager, as well as to the King’s representatives regarding daily routines and personnel evaluation. • Redesigned surrounding areas of the Company’s offices within the Royal Court and designed gardens in the “Muraja’a” Governmental Building. • Organized the cleaning of bio rotators and ensured that all environmental objectives were adequately met.Irrigation and plumbing responsibilities: • Monitored irrigation system of the Palace.• Designed work schedule as well as drawing up studies concerning water preservation

Training new employees for Patra and Ioannina as well as for Thessaloniki shop, evaluation of employees and observation of progress of trainees.Customer serviceTranslation of board game rule books from English and French to Greek.