Serve as Chief Talent Officer to five TIAA Executive Committee members: Head of Retirement and Wealth Management, Head of Product and Business Development, Chief Digital and Client Experience Officer, Chief Operating Officer, and Chief Marketing Officer. Lead a team of Talent Management and Learning professionals to deliver high-impact, evidence-based solutions that drive business strategy and outcomes.• Designed and implemented a new executive leadership team structure and operating model to align with the evolving business strategy, clarify accountability, and better drive business outcomes.

Led the Talent and Performance Practices Center of Excellence with oversight of enterprise performance management, talent reviews and succession planning, executive assessment and development, 360 feedback, and career development.• Led the design and implementation of the Workday Talent module.• Implemented targeted career development programs, contributing to a 5% increase in internal mobility among Operations associates.• Designed and launched an Inclusive Leadership Goal against which all people managers are developed, evaluated, and compensated.

Partnered with the Chief Administrative Officer and his leadership team to enable business results by optimizing the effectiveness and alignment of strategy, structure, talent, culture, processes, and metrics/rewards.• Led the decentralization of the Corporate Marketing Function and implementation of a Corporate Marketing Council.• Developed and implemented end-to-end project plans, change management plans, and communication strategies.

Designed, implemented, and led multiple enterprise talent management processes, including talent reviews, succession planning, executive assessment, executive onboarding, and multi-rater feedback. Led a small team of Talent Management Managers and Analysts. • Enhanced the annual Talent Review and Succession Planning process, strengthening the identification and development of top talent across organizational levels while streamlining the approach and minimizing administrative burden on business leaders.