Director
CurrentSample projects include: Enabling a US-based health insurance company to introduce a service into three new markets by completing a competitive analysis, building a market prioritization tool, identifying target customers, refreshing pitch materials, and creating a go-to-market playbook. Partnering with the patient experience team of a global life sciences company to enhance patient hub services by transitioning to a new vendor, expanding the hub service team, and rewriting cross-functional roles and responsibilities. Creating a new “way of working” for a home healthcare organization seeking to improve its recruitment and retention of clinical talent by launching six new cross-organization workstreams, identifying and enabling leaders for each workstreams, creating a durable new governance structure, and developing a new scorecard with metrics to track progress over time.
