Marisa Goyer Email & Phone Number
@secumd.org
2 phones found area 443 and 410
LinkedIn matched
Who is Marisa Goyer? Overview
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Marisa Goyer is listed as Sr. Enterprise Program Manager – Consumer Deposits at SECU Credit Union at SECU Credit Union, a company with 456 employees, based in Ellicott City, Maryland, United States. AeroLeads shows a work email signal at secumd.org, phone signal with area code 443, 410, and a matched LinkedIn profile for Marisa Goyer.
Marisa Goyer previously worked as Sr. Enterprise Program Manager – Consumer Deposits at Secu Credit Union and Senior Product Manager, Consumer Deposits at Secu Credit Union. Marisa Goyer studied at Elon University.
Email format at SECU Credit Union
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AeroLeads found 1 current-domain work email signal for Marisa Goyer. Compare company email patterns before reaching out.
About Marisa Goyer
Well-rounded FinTech go-getter with 15+ years of success delivering quality projects under aggressive timelines and juggling multiple priorities in a global, matrixed organization. Influential, resourceful leader with superior team building and creative thinking skills including marketing communications, user experience (UX), product management, project management, flow analysis, and design. Detail-oriented, holistic thinker with a passion for great customer experiences.Specialties: user experience, project management, product management, detail-oriented, design, agile, JIRA, Rally, user stories, Confluence, scrum, 3-in-a-box, marketing communications, content writing, disclosures, regulatory, email, digital, mobile, problem solving, analysis, A/B testing, user experience research, voice of the customer, surveys, qualitative, quantitative, cross-functional leadership, credit application and acquisition, account servicing, B2C, promotional financing, customer-centric, innovation, testing, end-to-end experience, credit, fintech, global payments, checkout, e-commerce, fintech, merchants, web, mobile
Marisa Goyer's current company
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Marisa Goyer work experience
A career timeline built from the work history available for this profile.
Senior Product Manager, Consumer Deposits
Sr Product Manager, Credit Servicing Experience
- Responsible for E2E product management, leading cross-functional teams on global credit servicing experience enhancements for virtual and card products on web and mobile.
- Lead redesign, content writing, build and testing for servicing comms including emails, text messages and statement messaging
- Leverage user experience research, A/B testing, NPS surveys, and voice of the customer/call center data to measure success and improve UX
- Effectively collaborate cross-functionally with design, content, marketing, legal, dev, Ops, analytics, PMO and lender to ensure all needs are represented in the experience
- Document experiences across products and channels to identify gaps/opportunities and act as SME on the E2E credit servicing experience for other orgs, internal and external audits
- Key member of PayPal Credit strategic partnership teams in support of multiple issuing bank conversions delivering robust experience and cardholder agreement updates
Sr Product Manager, Credit Sme & Legal/Bank Liaison
- Liaison with legal team and lender as the credit SME; successfully gained approval for all credit UX updates and launches
- Integrated Installments functionality and messaging into largest e-commerce partner, eBay, allowing customers to split payments over 12-36 months
- Drove credit account acquisition via PayPal account sign-up to support Super Bowl ad traffic by ensuring presentment of credit value prop
- Worked with analytics to develop Qlikview data dashboard for servicing insights
- Designed application experiences that seamlessly integrated regulatory requirements in a customer-friendly way
Product Manager, Credit
- Worked with overseas agile dev team to implement quick win functionality for the credit application experience
- Developed UX and gained legal/bank approval for Global Credit Expansion to bring Installments offering to consumers and merchants, including Apple
- Key contributor to Rebranding of Bill Me Later to PayPal Credit across all company and customer-facing assets
- Identified and drove live bug fixes to completion
- Assisted with maintenance and user guide for financing portal to allow merchants to set up hosted credit banners on their websites; answered merchant inquiries
Manager, Marketing Communications
- Built a robust A/B test and learn platform with enterprise merchants resulting in 13-20% PayPal share of checkout, 4.5% increase in overall merchant site conversion, and 4-6% increase in sales
- Drove numerous cross-functional projects to increase credit availability through PayPal
- Spearheaded project to automate a completely manual process of updating and maintaining merchant offer disclosures and terms and conditions – increased operational efficiency and ensured compliance across the merchant.
- Led creation, legal approval, and deployment of mobile credit application flow to decrease abandonment
- Developed and designed best practices for Distribution Partners
Sr Marketing Communications Specialist
- Essential member of the core cross-functional team that integrated BML into PayPal and eBay post-acquisition
- Conducted user research, flow analysis, and defined technical, compliance and UX requirements to merge the needs of the three companies, while benefiting the consumer
- Developed innovative financing messaging to deliver the “on your side” promise to customers, generate revenue during a time of economic downturn and save the business. Implemented several rounds of regulatory, charter.
- Managed team of 3 designers and oversaw production of the user experience design process which included merchant mock ups, messaging and creative, shopping and application UX improvements = ~500 rolling projects per.
Marketing Specialist
- Managed branding, compliance, marketing and merchant content for all credit products
- Conducted thousands of user experience reviews, created custom mock up presentations, holiday incentive creative and wrote co-branded copy for merchant emails, catalogs, newspaper, radio and tv ads for enterprise clients
Marketing Coordinator
- Coordinated BML branding, compliance and all marketing and design materials for merchants including custom depictions of BML messaging and products on merchant websites, company logos and stationary
- Designed, implemented and maintained secure internal website for sales team and acted as the primary person for sales support and tradeshow coordination
- Assisted with all PR and marketing efforts including collateral and video production
Colleagues at SECU Credit Union
Other employees you can reach at secumd.org. View company contacts for 456 employees →
Barbara Laidlaw
Colleague at Secu Credit UnionCary, North Carolina, United States, United States
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BH
Breanna Hill
Colleague at Secu Credit UnionColumbia, Maryland, United States, United States
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KS
Karen Smith
Colleague at Secu Credit UnionCary, North Carolina, United States, United States
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EC
Eugene Corraya
Colleague at Secu Credit UnionBeltsville, Maryland, United States, United States
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AP
Aaron Parish
Colleague at Secu Credit UnionWilkesboro, North Carolina, United States, United States
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LP
Lillian Prempeh
Colleague at Secu Credit UnionWashington DC-Baltimore Area, United States
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CP
Cheryl Pratt-Huntley, Mba, M.S., Cfp
Colleague at Secu Credit UnionWashington DC-Baltimore Area, United States
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VG
Valerie Green Loetz
Colleague at Secu Credit UnionCrownsville, Maryland, United States, United States
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DK
Debbie Kwashuk
Colleague at Secu Credit UnionLamont County, Alberta, Canada, Canada
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AD
Alexandra Dekowski
Colleague at Secu Credit UnionWashington DC-Baltimore Area, United States
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Marisa Goyer education
Frequently asked questions about Marisa Goyer
Quick answers generated from the profile data available on this page.
What company does Marisa Goyer work for?
Marisa Goyer works for SECU Credit Union.
What is Marisa Goyer's role at SECU Credit Union?
Marisa Goyer is listed as Sr. Enterprise Program Manager – Consumer Deposits at SECU Credit Union at SECU Credit Union.
What is Marisa Goyer's email address?
AeroLeads has found 1 work email signal at @secumd.org for Marisa Goyer at SECU Credit Union.
What is Marisa Goyer's phone number?
AeroLeads has found 2 phone signal(s) with area code 443, 410 for Marisa Goyer at SECU Credit Union.
Where is Marisa Goyer based?
Marisa Goyer is based in Ellicott City, Maryland, United States while working with SECU Credit Union.
What companies has Marisa Goyer worked for?
Marisa Goyer has worked for Secu Credit Union and Paypal.
Who are Marisa Goyer's colleagues at SECU Credit Union?
Marisa Goyer's colleagues at SECU Credit Union include Barbara Laidlaw, Breanna Hill, Karen Smith, Eugene Corraya, and Aaron Parish.
How can I contact Marisa Goyer?
You can use AeroLeads to view verified contact signals for Marisa Goyer at SECU Credit Union, including work email, phone, and LinkedIn data when available.
What schools did Marisa Goyer attend?
Marisa Goyer studied at Elon University.
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