Community Growth• Direct membership recruitment and sales programs• Support and coach franchise owners related to sales, marketing, staffing and training• Develop and implement marketing and sales strategies and campaigns, digital and in-personTraining and Development• Align hiring and onboarding practices with organizations values and culture• Direct staff onboarding, training, and continued education programsCorporate and Philanthropy Wellness Programs/Partnerships• Develop partnerships with external organizations for wellness, employee benefits and fundraising, locally and nationally

• Direct membership recruitment and sales programs• Develop and implement marketing and sales strategies and campaigns, digital and in-person• Manage client retention and onboarding experiences• Develop and implement client support processes• Direct staff onboarding, training, and continued education programs• Lead and support local teams in operations, day-to-day tactics and overall strategy• Support and coach franchise owners related to sales, marketing, staffing and training• Build and manage KPI assessment and analysis tools

Campus Coordinator • Led campus Office of Student Life • Planed and implemented student events • Managed campus events budget • Supervised 1 full-time, 1 part-time, and 3 student staff • Facilitated new student orientation • Designed and produced marketing materialsCampus Governance Coordinator • Advised Student Government Association • Counseled students regarding budget management • Coordinate student leadership development workshops • Planned and implemented retreats • Conducted monthly coaching sessions with officers • Educated students on Parliamentary Procedure • Recruited and placed students in shared governance committeesClubs + Organizations Coordinator (2005-2006) • Developed and facilitated student organization leadership development program • Composed and enforced Clubs + Organizations Handbook • Directed and developed programming and processes student clubs and organizations

• Managed benefits administration for large government contracting company• Resolved issues and complaints for a diverse customer base• Served as liaison between insurance carriers and members• Created intricate spreadsheet formulas for incremental cost calculation• Conducted benefits enrollment for approximately 5,000 employees• Created registration packets and forms• Reconciled vendor invoices for payment• Promoted within 1 year