Marisa Olson Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Bristol, England, United Kingdom

- Ensured on-time, on-budget implementations for large-scale (2+ year) global client projects through the development of agile sprint plans, timelines, budgets, and change management programs- Managed teams of 3-5 direct reports, overseeing quarterly reviews, staffing, and ensuring their growth and success at Epic- Gathered detailed solution requirements, analyzed and documented scope of work, and delivered comprehensive project plans tailored to international healthcare markets- Streamlined and analyzed internal project tracking tools for pharmacy and radiology implementations based on industry knowledge via internal process improvement project- Developed UK-specific training programs which led to improved software usage and increased positive training feedback by 6%

Helsinki, Uusimaa, Finland

- Drove outcomes across functional teams including QA, R&D, client success, and legal to facilitate the successful end-to-end launch of data privacy updates for Epic’s enterprise product suite in Finland, resulting in the signature of 1.8M euro contract- Managed successful rollout of Epic's ASAP module in the Finnish market and oversaw a team of 8 analysts- Managed direct reports and sat on the regional management team overseeing the success of staff working in the Finnish office- Served as office volunteering coordinator, assisting with organizing events to give back to the community

Verona, Wisconsin, United States

- Facilitated sale and implementation of software modules and ongoing services as customer relationship executive for Nationwide Children's Hospital.- Responsible for overall customer satisfaction with the software suite through monthly meetings with the hospital CIO, CMIO, and CNIO- Oversaw success of 3 module add-ons and a software modernization upgrade initiative

Verona, Wisconsin, United States

- Proactively managed and resolved issues across up to 8 simultaneous projects, minimizing crises and escalations alongside hospital leads- Provided technical expertise and consulting on EHR integrations, including work with various 3rd party vendors- Prioritized over 150 outstanding feature requests and fixes for Epic’s radiology product, leading to the successful design and launch of 15 critical new enhancements and break fixes- Analyzed customer feedback, industry trends, and R&D bandwidth with company product leads to develop quarterly product roadmaps for Epic’s radiology module

Hungary

MatyoDesign, a fashion design company based in Budapest, takes traditional Matyo designs and embroiders them onto modern day clothing. The company is a social entrepreneurship as well and helps give back to the elderly women in the Hungarian community by employing them. Duties included country market analysis for export of goods, consultation on Hungarian trade laws and target market country trade laws, and social media assistance.

270 Peachtree Street Nw

Identified key target industries of Georgia's export market Conducted research and applied knowledge of FTZ benefits to identify Georgia companies best suited for use of the Georgia Foreign Trade Zone services available Completed detailed report on prospect companies and industries as final stage of internship

Greater Atlanta Area

Gathers and analyzes country-specific, industry-specific and worldwide statistics of the international flow of goods. Conducts market research, identifies key contacts abroad, and researches how to sell into specific markets.Researches and edits industry snapshots, market forecasts, and briefing materials Assists in planning and working various trade shows and reps visits

Bachelor Of Science - Bs, International Relations And Affairs

Education record