Develop test & evaluation solutions through implementation of test artifacts (e.g. plans, test cases, procedures,reports, flowcharts, and diagram); studying system capabilities; analyzing alternative solutions; analyzing systemspecifications and requirements.Generate test results by conducting and completing phases of test.Independently troubleshoot advanced system issues and apply standard troubleshooting techniques to identifysolutions.Utilize system specifications and requirement documentations to support test development, execution andreporting.Participate in project oriented meetings for the management, progression, and or closure of support activities.Prepare documentation by collecting, analyzing, and summarizing information using company and customerapproved guidelines for test & evaluation report writing.

Learning the systems and protocols related to the following tasks:Develop test & evaluation solutions through implementation of test artifacts (e.g. plans, test cases, procedures, reports, flowcharts, and diagram); studying system capabilities; analyzing alternative solutions; analyzing system specifications and requirements.Generate test results by conducting and completing phases of test.Independently troubleshoot advanced system issues and apply standard troubleshooting techniques to identify solutions.Utilize system specifications and requirement documentations to support test development, execution and reporting.Participate in project oriented meetings for the management, progression, and or closure of support activities.Prepare documentation by collecting, analyzing, and summarizing information using company and customer approved guidelines for test & evaluation report writing.

Learned each department in turn before becoming the manager of 8 departments at a boutique magazine fulfillment agencyDepartments managed include: Data Processing, Production Control, Agency Importing, Address Change Service importing, WarehouseResponsible for obtaining bids and performing a bid analysis for capital purchases of production level equipment Coordinating and negotiating purchase contracts and preventative maintenance/service contractsDatabase management including address standardizing, converting large delimited subscriber files to company spec, importing large files with subscriber data intact using legacy languages and file formats (i.e. Visual Firefox with dBASE III files)Data Engineering/ETL - files of various types (custom fixed field, comma-delimited) using MS Access and self-written scripts; WinSCP, FileZilla, FTP experienceLarge merge/purge selections for Direct Mail marketing campaignsCreated SOP documentation for all proceduresManaged 3-5 employees with the lowest turnover rate of my (4) fellow managersImplemented new procedures & policies in all departments for efficiency and accuracyStreamlined multiple processes, allowing for fewer employees and higher productivityFacilitate discussions with other managers about new or complicated company-wide processes