Marisa Brown Email & Phone Number

- Spearhead the implementation of an employee recognition platform from inception to completion, marking a new milestone for the organization and enhancing the overall employee experience.- Partner with external organizations and community groups to develop tailored engagement opportunities and talent pipeline strategies, as well as build program partnerships.- Analyze gender gap data and workforce trends to drive the execution of a multi-million dollar initiative aimed at empowering women in the industry, crafting programs and events to bolster recruitment, retention, and engagement.- Oversee the annual Women MAKE Awards, from the application process (600+ candidates), to the leadership conference and awards gala (900+ attendees).- Support the community of awards alumnae (1,500+) and provide them with collaboration and networking opportunities through various engagement efforts. Foster relationships, source content ideas to highlight their achievements and passions, and secure event speakers from alumnae connections.- Lead the development and management of a 500-person woman-woman mentorship program, including recruitment, training, and marketing. Design several mentorship programs for students interested in STEM with the opportunity to explore different career paths within manufacturing.- Collaborate with program leads across the organization on how to incorporate DEI language into their program-specific communication strategies.- Orchestrate over 20 DEIB virtual and in-person events and assist in securing speakers, including subject matter experts and executive leaders, each focused on various diversity recruitment and retention best practices. Create speaker guides, prepare presentations, and present to a wide variety of audiences.- Manage content for the DEI Resources Page, which consists of case studies, research reports, roundtable recordings, as well as develop content for marketing initiatives, stakeholder needs, and program materials.

- Strengthened and supported operational programs designed to enhance member engagement and led the development of 40% of the marketing campaigns aimed at increasing participation.- Synchronized and collaborated with internal and external stakeholders on identifying new marketing strategies for engagement.- Coordinated transition of new vendors; built and maintained relationships once established.- Collaborated with Senior Leadership to identify and define short- and long-term project deliverables.- Analyzed metrics to better understand target audience and generated programmatic reports to track growth.- Crafted outreach materials and managed delivery based on communication timelines, as well as tracked status throughout the process for both internal and external stakeholders.- Created and edited content for public-facing resources, such as blogs, vlogs, websites, video interviews, and e-newsletters.

I began in the Disney College Program as a Quick Service Food and Beverage Cast Member at Casey’s Corner and the Tomorrowland Terrace Fireworks Dessert Party in The Magic Kingdom. I later became a Costuming H/H at Disney’s Hollywood Studios. Shows included but was not limited to: “Fantasmic!,” “Beauty and the Beast - Live on Stage,” and “Lights, Motors, Action! Extreme Stunt Show.” - Provided exceptional customer service in a high-volume, international environment, ensuring memorable guest experiences for millions of visitors annually by maintaining high standards of hospitality, safety, and engagement.- Collaborated effectively with cross-functional teams and departments to achieve shared objectives, fostering a cohesive and productive work environment.- Partnered with Costuming Safety Committee members to organize and deliver safety events for the costuming department, promoting a culture of safety and awareness across the team.

- Facilitated registration process for annual trade show, InfoComm, and provided corrective action recommendations to improve registration process for end users. Additionally, provided onsite support during the event (40,000+ attendees). - Attended trade shows and partner events to provide resources to attendees and generate leads.- Managed online programs in learning management system and provided member support.- Performed data collecting activities to include routine and ad-hoc reporting in an accurate and timely manner.- Collaborated with AVIXA Foundation; advanced the onboarding process, performed administrative tasks, and contributed to the design of the student membership, aimed at building diverse and inclusive talent pipelines.- Developed and deployed standard operating procedures for several departmental programs to include onboarding, membership renewals, etc. - Supported thousands of members across various states with membership, education, and certification needs.- Coordinated cross-functional project to enhance organization’s new customer relationship management system.

- Evaluated and resolved sensitive Guest situations on an individual basis.- Analyzed and provided appropriate levels of Guest recovery, or compensation.- Adapted well to changing procedures, environments, and needs of the company.- Assisted Annual Passholders by managing their contracts, advising them about their benefits and contract renewals, fixing any technical issues, and so forth.

- Managed school events, programs, and shows.- Handled and adhered to legal student documentation (IEPs/504 Plans).- Attended and administered trainings regarding theatre and student success.- Designed and created county-wide, end-of-year test reflecting state standards.- Initiated and ran a brand-new Drama program, which followed the Florida state standards.

- Assisted struggling students.- Performed clerical work for the teachers. - P.E. Paraprofessional from March - June due to school's needs. - Collaborated with administration, parents or guardians, and fellow teachers.

- Promoted show to local school administrators.- Facilitated a children’s theatre show, which travelled to elementary and middle schools.

- Organized rehearsals, shows, and meetings.- Acted as a liaison between different departments.- Delegated tasks and assessed that the duties of my peers were carried out efficiently.- Nominated for the Kennedy Center American College Theater Festival, October 2011.

I worked with the Young Actors Summer Institute (YASI), which is one of the most innovative arts education programs in New England. I worked with children ranging from ten to eighteen years old. - Supported the children by being a positive and caring role model.- Participated in activities with children, and provided a safe and encouraging environment.

- Handled and documented sensitive information in order to analyze data.- Coordinated events such as a bike-a-thon and presentations to school-age children.- Assisted the Office of Highway Safety with administrative support related to the promotion of highway safety.

Bachelor’S Degree, Theatre, 3.7

Activities and Societies: Peer mentor, Member of Alpha Chi (National College Honor Society), Alpha Psi Omega (Theatre Honor Society).

Teaching License In Theatre, Theatre Education, 4.0

Activities and Societies: Member of Kappa Delta Pi, Psi Mu chapter (International Educational Honor Society) & North Carolina Association.