I am a UX/Ui Designer, product enthusiast and learner everyday

Corporate departament;Proficiecy in handling extensive data and ensuring data integrity in high pressure situations;Increase in overall client satisfaction with the management of legal documents, account updates and communication channels;Collaboration, comunication,adaptability, time management, accountability, problem solving, resilience.

Banking Specialist - Mortgage departamentKey Achievements: Achieved a 98% accuracy rate in Excel data input for diverse assets and guarantees linked to mortgages, minimizing errors and ensuring data integrity;Implemented a comprehensive data validation process, resulting in a 25% reduction in data inconsistencies and discrepancies, enhancing the accuracy of internal records.Improved compliance with documentation standards by 30%, minimizing the risk of errors in associated mortgages and ensuring adherence to regulatory requirements.

Factoring & Confirming | Credit Securities | Billing accountsKey Achievements:Streamlined the analysis of credit submissions from various branches, resulting in a 15% reduction in processing time and improved efficiency in credit evaluation;Improved the accuracy of credit-related data in digital contracts by 20%, minimizing discrepancies and enhancing the reliability of financial information.;Reduced the time required for digital contract signatures by 25%, facilitating faster processing and improving overall contract management efficiency;Successfully managed digital contracts, achieving a 30% increase in the efficiency of handling signatures, securities, interest rates, and credit-related data.

Billing / Invoice ManagerResponsible for handling billing and invoices for Endesa, SA and NH Hotels.Review / analysis and correction of billing errors, reissue of new invoices and system back-office update.Cataloguing documents in preparation for digital scanning and physical archive.Key Achievements: Managing a growing task of invoice volume per day, doubling, and tripling the accomplished number of invoices treated per day, being recognised as one of the top assistants without any flaw to be pointed by que quality control service

Back Office AdministratorReporting of all back-office activity.Responsible for handling, roughly, 650 branches internal mail.Supporting and managing accounts regarding back-office data, such as, but not limited to, verifying addresses, documents, signatures etc; also, the opening, activation and closing of retail accounts.Preparing and digitalizing account documents on the internal digital platform.Key Achievements: Actively participated in the transition from a materialized paper-based operation to a fully digital platform.Supported the integration of an internal project along with all commercial structures that made possible for these to place a request, and send it immediately to a certain, predefined, department, making most commercial requests and online service.

Responsible for all incoming mail and distribution.Handling of fleet management and booking of trips / cars reporting directly to the board of administration.Responsible for taking and noting all calls from all shopping buildings and redirecting the issue to each department.

Direct support to the legal department and all administrative tasks inherent, such as handling all corporate incoming emails.Reporting directly to the C.E.O. and handling all personal and business office agenda, as well as local client attendance.