🚀 Passionate about exceeding customer expectations and driving operational excellence. With a dynamic career spanning various industries, I've consistently demonstrated exceptional leadership, communication, and project management skills.🌟 My background includes:🔹 Leadership: Successfully managed senior Customer Success Managers and high-touch customer accounts, with a track record of nurturing client relationships and achieving revenue growth.🔹 Technical Program Management: Led teams in complex technical environments, ensuring efficient operations and real-time customer responses.🔹 Process Improvement Expertise: Optimized manufacturing processes, introducing innovative technologies to enhance efficiency.🔹 Strategic Planning: Played a pivotal role in business development, with a focus on effective communication and project management.🔹 Data Analysis: Implemented data-driven strategies to gain insights into customer behaviour.🔗 I'm excited to connect with professionals who share a passion for excellence and a commitment to making a positive impact. Let's collaborate and drive innovation together!#CustomerSuccess #ProjectManagement #TechnicalLeadership #BusinessDevelopment #DataAnalysis"Unique Skills: PowerBi, python and SQL self-learnerFluent in Portuguese, English and SpanishOpen to challenges, creative, fast learner and accountable.