Marisa Boyd Email & Phone Number

Norman, Ok, Us

-Assists with design, layout, and written content for electronic, print, merchandise, promotional, and multi-media communications-Assists with promotions, publicizes events, honors, announcements and news.-Reviews items for AP Style Guide compliance, making edits as needed.-Manages web content, makes edits and updates as needed.-Assists with marketing campaigns, including production and publicity photos.-Manage student employees and coach on social media content creation.-Manage department's social media including Facebook, Instagram and X.

Norman, Oklahoma, United States

Provide excellent customer service, assist with social media marketing, receive and stock inventory, event development, grade and buy used records.

Oklahoma City, Oklahoma Area

Managed a diverse staff of forty employees. Worked with all departments to improve guest experience and satisfaction, while significantly reducing year-over-year spending. Increased employee retention by 12%. Conducted all online communications with customers over a variety of outlets. Responsible for invoice entry, inventory control, hiring, scheduling, and payroll.

Norman, Oklahoma

Implemented a monthly training program for all new products, creating an informed and enthusiastic staff. Worked with assistant manager to develop a Lady's Drinking Club (Fall, 2017) to promote inclusivity in beer and pub culture. Collaborated with breweries and chefs to produce multi-course beer dinners, highlighting quality and creativity. Collaborated with neighboring business, Guestroom Records, to begin a #BYOV: Bring Your Own Vinyl Night on Thursday evenings creating cross-promotional opportunities.

Norman, Oklahoma

Performed interviewing/hiring and onboarding for all FOH employees. Worked with HR to perform file audits, ensuring proper paperwork and licensing for all employees. Prepared a weekly schedule for a staff of twenty. Entered bi-weekly payroll. Received deliveries. Performed regular inventories.

Worked with small-business owners to identify business banking needs. Provided advisement on various tools to better manage cash flow. Followed up on referrals and generated leads to increase relationships. Maintained communication with existing TM customers to ensure the tools provided were effective.

Compiled data and completed relationship reviews for Treasury Management Advisors. Provided exceptional customer service to existing Treasury Management customers. Contributed to direct sales via phone interactions with existing customers and identified Merchant Services referrals.

Assistant to two Senior Vice Presidents; Prepared monthly cost reports for the Treasury Management and Merchant Services departments; Prepared documents and agreements to audit standards; Provided customer service to business banking customers

Offered internal support services to various regions of the bank group; 235 branches total. Performed teller cash reconciliation and ATM reconciliation.

Trained in traditional bank service support, as well as credit card services. Developed and implemented the training process for the central Oklahoma call center. Trained all new employees and provided ongoing assistance, while delivering an exceptional level of service to banking customers.

Researched independent bookstores throughout the country to determine a marketing base for single sale issues and assisted with the NSK Neustadt Award Festival.

Master Of Arts - Ma, Mass Communication/Media Studies

Bachelor Of Arts, English Language And Literature, General

Associate Of Arts - Aa, Liberal Arts And Sciences, General Studies And Humanities