Marisa D. Randolph Email & Phone Number

Elk Grove, California, Us

Elk Grove, California, Us

*Documentation Experience: Statements of Work, RFPs, Change Orders, Project Sign Off, Project Kick Off, and Lessons Learned Summaries.*Project Types: Hardware and Software Upgrades. Examples include Wireless Infrastructure Upgrades, Workstation Upgrades, O365 Migrations, Infrastructure Refreshes, Azure Migrations, ESXI Host replacements, Data Backup/Disaster Recovery Solutions, Storage Upgrades, Multifactor Authentication, and more.*Proactively maintain strong customer relationships by enforcing organization standards and managing customer needs and expectations.*Classic Waterfall Methodology: Structured project flow process encompassing internal and client facing kick off meetings, weekly status updates, and project closure meetings.*Oversee and maintain budgets set within the Project SOW.

Camarillo, California, Us

*Business Development: Work directly with the Vice Presidents of Managed Services, Technology Consulting, Application Development, and Audio Visual Solutions to provide unique solutions to the client in order to grow business, manage deliverables, and foster customer relationships.*Account Management: Actively maintain relationships with past, current, and potential clients by utilizing our CRM to compile warm leads and specific notes on future needs allowing CPI to stay connected with decision makers of known customers and use referrals to expand client base.*Coordinate meetings for face to face reviews of customer IT infrastructure, known challenges, and any future IT initiatives that CPI may be qualified to implement.*Profile client initiatives and source the best product and solution by connecting with subject matter experts.*Interface with Manufacturers (Cisco, Meraki, Palo Alto, Citrix, ShoreTel, and Nimble) to deliver solutions for CPI customer base.

Camarillo, California, Us

*Scheduled meetings via WebEx, ensured that tasks were accomplished, facilitated communication, and tracked budget hours.*Worked directly with the Director of Application Development: Organized and hosted kick-off meetings, developed agendas, and formulated next steps while ensuring that progress was maintained per the established timeline.*Created and provided weekly project status reports for clients to maintain consistent communication.*Website Manager: Sole point of contact between clients and developer for website design, development, and launch.*QA Testing: Tested custom mobile and software applications using JIRA and Browserstack.*Scrum Master: Lead a 10 person team and utilized Agile Methodology.*Documentation Experience: Change Orders, Statement of Work, Design Documentation, Project Signoffs, Weekly Status Reports, Service Agreements, Credit Reports, and MSA.*Product Experience: JIRA, Confluence, VMWare, Balsamiq, BrowserStack, Microsoft Office Suite, ConnectWise Certified Project Manager.

*Assist Physical Therapist with clinic operations and therapy programs*Oversee exercise routines*Operate equipment relevant to physical therapy exercises*Communicate program plan to patients and ensure comprehension *Observe patients during treatment to analyze progress for data reports

Agoura Hills, California, Us

West Coast Executive Recruiter*Fire & Life Safety / Security Industry*Expanded territory by researching and contacting community services using LinkedIn and referral groups*Determined applicant requirements by studying job description and job qualifications.*Pitched contingent agreements/contract follow up*Liason between client and candidate; scheduling, prepping, follow up

San Jose, Ca, Us

*Assisted the Associate Athletics Director for Student Services as well as Academic Advisers.*Revised and Managed NCAA Grade Reports, International/ Special Admit Student Tracking Reports, Course Information Sheets, and Scheduling. *Actively mentored 45 NCAA Division-I freshman student-athletes throughout a transitional summer session course.*Exclusively developed and administered a seven week peer mentor program which consisted of academic success webinars as well as study hall lesson plans. *Provided communication and scheduled meetings between coaches, professors, and advisers in order to promote academic achievement and manage conflict resolution.

Bachelor Of Science (Bs), Kinesiology

Minor, Business

Education record