Marisa Ferrara Email & Phone Number
@apple.com
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Who is Marisa Ferrara? Overview
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Marisa Ferrara is listed as Manager, Learning and Development at Annalect, a company with 1519 employees, based in New York, New York, United States. AeroLeads shows a work email signal at apple.com and a matched LinkedIn profile for Marisa Ferrara.
Marisa Ferrara previously worked as Manager, Learning & Development at Annalect and Onboarding Program Manager at Electric. Marisa Ferrara holds Bachelor Of Arts (B.A.), English Language And Literature, General from Centenary University.
Email format at Annalect
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AeroLeads found 1 current-domain work email signal for Marisa Ferrara. Compare company email patterns before reaching out.
About Marisa Ferrara
A Learning & Development Manager with a decade of experience, specializing in employee growth, feedback, training content development, team building, and management in fast-paced, rapidly growing environments. Spearheaded the creation of employee onboarding, leadership development, and continued education programs for hybrid, remote, and in-person teams. Proficient in facilitating and creating successful training content for thousands of employees worldwide, utilizing diverse adult learning principles. Demonstrated skill in evaluating growth opportunities for both individual contributors and leadership across all fields.
Marisa Ferrara's current company
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Marisa Ferrara work experience
A career timeline built from the work history available for this profile.
Manager, Learning & Development
Current-Designed and led live company-wide training programs, focusing on leadership and feedback skills to foster continuous improvement.-Cultivated cross-departmental relationships with Enablement and People Operations teams to design training sessions on proprietary marketing analytics platforms, ensuring comprehensive skill development.-Created diverse.
Onboarding Program Manager
-Restructured the company-wide employee onboarding program to focus on team responsibilities, expectation setting & company culture based on feedback from business leaders & conducted research assessments.-Decreased employee foundational onboarding training time from 10 days to 3 days.-Managed the employee/new hire mentorship program.-Assisted in the.
Quality Assurance And Training Manager
-Developed a team of skilled Quality Assurance Analysts & Technical Trainers to identify frequent errors in customer interactions & create/train the team on preventative solutions for identified inaccuracies.-Increased overall Service Desk Customer Satisfaction score from 84% to 92% MOM.-Established DSAT remediation process for Service Desk Leadership to.
It Service Desk Manager
-Hired, mentored & trained current & future leaders within the IT industry.-Oversaw IT Operations of the System Administration team of 20+ US employees & 30+ global contract employees. -Established a Service Desk Onboarding program for all departments ranging from technical & non-technical roles/skill sets.-Created/maintained both team & individual.
Level I Service Desk Technician Team Lead
-Interviewed & trained new hires for the Level I Service Desk Technician role in the areas of but not limited to: Customer service & company standards, 100+ Supported SaaS Platforms, White glove experience expectations, Support packages-Conducted remote sessions to resolve email issues, assist with software installation & account set up on both Macs & PCs..
Customer Operations Manager
-Trained & mentored incoming Service Desk hires in the areas of: Customer service standards & Supported SaaS Platforms-Established & assisted with a white-glove customer program to support any IT requests related to System Administration for all supported platforms.- Accurately & punctually completed all IT-related tasks for employees on & off-boarding.
Genius Administrator
Daily correspondence via phone calls and emails to customers, repair centers, and other stores.Work to help maintain a healthy team environment by providing feedback, helping others provide feedback, as a point of contact for when help is needed with procedure or general advice.Check in and allocation of all service parts delivered daily and delivery of.
Specialist
- Lead customer product workshops for different products. Taught Lessons in: Keynote and Pages
- One on one instruction training with customer’s and their new products.
- Mentoring and training of new employee’s
- Running Personal Setup table
Key Holder & Head Cashier
- Product floor set’s with visual merchandisers.
- Training associates and managers in new floor set and style updates.
- “Manager on Duty Accountability” with hourly and weekly sales goals.
- Organization and daily assignment of associates.
- Responsible for nightly cash deposits.
- Aided in new associate hire and training.
Sales Associate
StockSales DisplaysProduct ReplenishmentCustomer Service
Colleagues at Annalect
Other employees you can reach at annalect.com. View company contacts for 1519 employees →
Suriya Prabha
Colleague at AnnalectBengaluru, Karnataka, India, India
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AJ
Aljosa Juric
Colleague at AnnalectNew York, New York, United States, United States
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PD
Pooja Dave
Colleague at AnnalectAhmedabad, Gujarat, India, India
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AP
Annalect Product
Colleague at AnnalectBoston, Massachusetts, United States, United States
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SS
Supreetha Seetharam
Colleague at AnnalectKundapura, Karnataka, India, India
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RF
Robert Fazio
Colleague at AnnalectNew York, New York, United States, United States
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AE
Ayisvariya Elango
Colleague at AnnalectCoimbatore, Tamil Nadu, India, India
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LM
Logan Miller
Colleague at AnnalectKansas City, Missouri, United States, United States
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MR
Monika Ranga
Colleague at AnnalectGurgaon, Haryana, India, India
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MC
Meetu Chopra
Colleague at AnnalectNew Delhi, Delhi, India, India
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Marisa Ferrara education
Bachelor Of Arts (B.A.), English Language And Literature, General
Associate'S Degree, Liberal Arts And Sciences, General Studies And Humanities
Frequently asked questions about Marisa Ferrara
Quick answers generated from the profile data available on this page.
What company does Marisa Ferrara work for?
Marisa Ferrara works for Annalect.
What is Marisa Ferrara's role at Annalect?
Marisa Ferrara is listed as Manager, Learning and Development at Annalect.
What is Marisa Ferrara's email address?
AeroLeads has found 1 work email signal at @apple.com for Marisa Ferrara at Annalect.
Where is Marisa Ferrara based?
Marisa Ferrara is based in New York, New York, United States while working with Annalect.
What companies has Marisa Ferrara worked for?
Marisa Ferrara has worked for Annalect, Electric, Apple, Forever 21, and Tweed, Llc.
Who are Marisa Ferrara's colleagues at Annalect?
Marisa Ferrara's colleagues at Annalect include Suriya Prabha, Aljosa Juric, Pooja Dave, Annalect Product, and Supreetha Seetharam.
How can I contact Marisa Ferrara?
You can use AeroLeads to view verified contact signals for Marisa Ferrara at Annalect, including work email, phone, and LinkedIn data when available.
What schools did Marisa Ferrara attend?
Marisa Ferrara holds Bachelor Of Arts (B.A.), English Language And Literature, General from Centenary University.
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