Marisa French Email & Phone Number

Jacksonville, Fl, Us

Jacksonville, Florida, United States

• Develops and implements company policies to meet organizational needs and comply with state and federal laws. Supports, mentors, and manages training of managers in the application of HR policies and procedures.• Advises management regarding hiring decisions, equal employment opportunity, fair compensation, benefits, and health/safety issues.• Trains management on leadership and HR skills. Identifies community training opportunities and works with regional managers to implement.• Payroll processing and outstanding support to employees and management. Supports the corporate office with internal and external audits.• Conducts necessary investigations on employee relations issues and advises management on appropriate resolution.• Posts, tracks, and manage all aspects of employees recruiting• Analyzes trends in turnover, hiring, promotions, separations, and grievances to determine support or action needed to adjust unfavorable trends.• Conducts necessary investigations on employee relations issues and advises management on appropriate resolution.• Benefits administrator; works with brokers to identify best health plans for the employees.• Worker's Comp administrator and support for audits.

Jacksonville, Florida, United States

• Accurately processed multi-state and international payroll for 1200+ employees (over 75 locations across the US and Canada). Aggressively identified areas of improvement regarding processes improvement with the aim of cost reduction and compliance; wrote and implement new policies and proceduresMaintained accurate records of all payroll items and effectively communicated with HR and regional managers to make necessary changes and updates • Researched and improved company policies such as job abandonment policy with the scope of reducing the validity of unemployment claims• Handled all HR tasks assigned: Comply with all Federal and multi state laws and requirements. Managed all types of levies and garnishments, child support orders, medical support orders. Processed vacations, benefits, maternity/leave of absences• Responsible for compliance posters and reporting (OSHA); maintains records, logs, and reports; Responsible to file EEO-1 reports and surveys/wage reports to the federal and state agencies• Attended and participates in employee disciplinary meetings, terminations, and investigations, and performance reviews

Remote

• CROSS CULTURAL CONSULTING: Europe and Italy markets: Provide feedback on how product names, ideas, images, or symbols will resonate in global target markets.• TECHNICAL RECRUITER: Reviewed linguistic tests and resumes and suggests the best candidates to fill linguistic positions. Testing and evaluation of language specialists.• WRITER of Linguistic Training Material & Style Guide for Global Companies.• Translator, Proofreader, Quality Assurance• Experienced user of CAT TOOLS: Globalink Term Manager, TransStudio, Project Director, WordFast.• Translation Memory creation and maintenance.• Terminology extraction and glossary creation.• Preparation of or contribution to existing style guides and reference documentation.

Madison, Wisconsin Area

• Freelance Italian and European Languages Specialist & Cultural Advisor.• Worked on emergency projects and assisted people with language needs in emergency situations.*MBI/T2s Level Security Clearance Pending*

Madison, Wisconsin Area

• Processed 1400 timesheets for over 1000 employees bi-weekly. Performed time collection and followed up to guarantee timely payroll and accuracy/compliance.• Trained new employees in payroll and company processes.Full Revenue Cycle Management Specialist and Account Executive. Medical coder ICD-10 / ICD-9; HIPPA certified.• Accounts payable and receivable for health care professions & therapists. • Risk management/Fraud Prevention Specialist; ensured business is protected by any risks or losses by investigating and reporting suspicious/fraudulent activities.• Supported financial team with financial reporting, reconciliations, data analysis, general ledger, and budget presentations

Madison, Wi

Front Office Manager – Human Resources/Recruiter/Coaching Employees• Managed daily hotel operations, supervised 4 teams consisting of over 20 people.• Recruiting, hiring, onboarding, training. Coaching employees for performance. Created, edited and revised training manuals. Implemented programs to retain top performers.• Participated in budget analysis; advised management on costs cuts and ways to improve customer service.• Customer service follow-up and service recovery. Monitoring social medias and travel/restaurant website companies providing reviews; follow-up on guests reviews as appropriate.• Supervised and organized all activities of the Food & Beverage Department including the kitchen, banquet operations, food orders, inventory control, food quality and safety.• Manager of the social weekly event “The Mix”: ordering food/catering, supervising food preparation and service, training kitchen staff in food handling.

United States

• Interpreted and explained human resources policies, procedures, laws, standards, and regulations• Resolved employee concerns regarding salaries, benefits, and other pertinent information• Ensured company compliance with federal laws, including reporting, and filing requirements• Prepared and reviewed reports pertaining to pay roll and performance evaluations.• Performed clerical duties such as answering telephones, sorting, and distributing mail, sending E-mails, and filing• Educated associates on life insurance policies and assisted in evaluating and adjusting associate benefits

Austin, Tx - Remote

• Administrative tasks: Generated reports, managed spreadsheets, built strong vendors and interdepartmental relationships. Created new ways to streamline processes.• Cross-Cultural Training: Spearheaded a series of presentations and training on cross-cultural awareness, and utilizing emotional intelligence in a workplace. • Ability to review and improve processes. Support the language team by helping with translations, editing, reporting mistakes in the other European languages (French, German, Spanish, Portuguese). Find, diagnose and address website problems, including broken links, typographical errors and formatting inconsistencies.• Marketing and sales: Created marketing analysis reports and PowerPoint presentations and presented leadership team with marketing strategies for the Italian market.• Ability to identify and address own strengths, weaknesses and developmental needs to enhance personal and professional performance.• Proven accountability working from remote location.• Support localization and editing of all property content in Italian while upholding established high quality standards. • Demonstrated attention to detail. Conduct linguistic QA tasks, monitor, report and solve linguistic/technical problems as necessary. • Trained coworkers in processes and tools. Created content mapping tool document as a reference for the language team and new hires. • Develop and maintain linguistic style guides, translation memories, and terminology databases.➤ AWARDED MONTHLY INCENTIVE FOR QUALITY CONTROL FOR 4 CONSECUTIVE YEARS.➤ AWARDED PERFECT ATTENDANCE INCENTIVE FOR 4 CONSECUTIVE YEARS.

Southern California

• Supervised and trained up to 20 staff members to handle and prepare food and beverages and properly serving guests.• Increased staff efficiency by implementing team building programs and training sessions.

Turin, Italy

• Global advisor: Shared international experience with company management to discuss marketing strategies and opportunities to promote the city of Turin and travelers to the city. • Utilized language skills (translation and interpreting) during International Tourist Fairs across Europe.• P.R./ Customer Service at the main office in Italy. Met with local journalists and government representatives to discuss future business opportunities for the city.• Assisted with resume screening and interviews of candidates for the corporate office.• Visit local hotels and promote programs to improve quality and customer service.

Torino Italy

• Manage the planning of the International QG Quantum Gravity conference series for over 100 participants from all over the world.• Manage budgets and financial plans; cashing and depositing registration fees.• Translator: Translation of registration forms, conference web page content, emails and over the phone interpreting for international guests.• Marketing coordinator: Manage marketing of the conference through medias, on-line and all other channels available.• Manage bookings for catering, accommodation, transportation and local excursions.• Conference Manager and Interpreter/translator at the on-site event.• Offered high quality event customer service and satisfaction.

Bachelor’S Degree, Business/International Languages

Activities and Societies: Volleyball team, piano, horseback riding club

German As A Second Language, German Language, Literature And Culture, Mittelstufe Ii

Portuguese Language, Ba Languages

Activities and Societies: Chorale

National Certified Massage Therapist And Health Care Practitioner, Massage Therapy, Healing Arts, Physical Therapy Assistant, 650+ Hours Certification

Activities and Societies: Volunteer at the Physical Therapy department of City of Angels Medical Center Los Angeles, CA for 6 months.

Education record

Education record