Marisa Hart Email & Phone Number

North Carolina, United States

Durham, Nc

• Manages a population of more than 100 Level 1 applicant appeals with a focus on prompt turnaround for determination through the appeal review process • Ensures documents provided align with policies and requirements• Conducts research with regard to appeal determination (i.e. ineligibility, inactive files and withdrawn applications) and contacts applicants and Case Managers with requests for additional information/documentation as needed • Maintains contact with Case Managers, Applicants and Communication Designees to ensure that information requests receive timely responses • Prepares appeal packets for processing by appeal review committee • Conducts appeal consultations with applicants as needed • Conducts analysis of reports with system of record to meet team goals; Prepares appeals metrics as requested by leadership team• Ensures overall compliance with State and HUD policies and procedures

Durham County, North Carolina, United States

• Served as primary point of contact for applicants to the Homeowner Recovery Program Managed applicant files with a high degree of focus on applicant care • Gathered required program forms and documents, uploaded documentation to database, and responded to applicants’ questions and concerns • Educated applicants on program processes and timelines • Logged all communications with applicants according to program SOPs • Collaborated with other departments, including eligibility review, verification of benefits, inspections, etc.

Research Triangle Park, Nc

For client IBM Corporation.Prepare L1, H-1B and TN visa petitions for foreign national IBM employees to be submitted to USCIS and/or US Consulate offices. Manage client files with a high degree of focus on client care. Prepare documents for filing, communicate regular case progress, status and issues to superiors and clients. Advise clients (IBM foreign national employees and managers) regarding policy and practice. Special projects as assigned.

Research Triangle Park, Nc

For client IBM Corporation.Maintain valid and current employment eligibility verification documentation for IBM’s foreign national employee population. Update candidate tracking systems, HRIS database, document scanning database and reporting metrics using MS Excel. Other duties include filing and posting Labor Condition Applications for foreign national employees in H1B and E3 status; receiving and securing checks for visa filing fees for a team of over 50 Case Managers, Senior Case Managers and Team Leads; maintaining checks log using MS Excel.

Researchtriangle Park, Nc

For client IBM Corporation.Prepare L1 and TN visa petitions for foreign national IBM employees to be submitted to USCIS and/or US Consulate offices around the world. Gather background information, questionnaires and documents, preparing government forms, and writing letters of support. Communicate regular case progress/status/issues to Senior Case Manager. Prepare accurate, timely and updated status reports. Advise IBM's foreign national employees and their managers regarding immigration, policy and practice, etc. Special projects as assigned.

Research Triangle Park, Nc

For client IBM India Private Limited.Represent IBM India HR as a single point of contact for international assignees in the US from IBM India. Responsible for initial contact to assignee prior to travel, gathering of required documents, maintenance of assignee record in US Assignee Database (USAD), and answering HR-related questions, as they arise, for the duration of the assignment.

Remote

Ensure the deployment of a team of 220 IT consultants on billable federal government projects.• Engagement staffing, managing up to 50 open job requirements• Develop and implement search strategy including vendor selection process and performance metrics for all searches• Source and screen internal IT resources to fill open job reqs where possible• Counsel IT consultants “on the bench,” advising on resume content, interview skills, etc.• Team with external recruiters to identify IT resources when IBM talent is not available• Meet regularly with functional business leaders and executives to discuss and establish staffing objectives and ensure they are achieved

Raleigh, Nc

Develop and implement recruitment and hiring strategies for IBM Global Services organizations. Provide policy advice and counsel to managers on hiring issues.• Primary staffing contact for executive hiring• Provide high level of service for executive candidate population• Point of contact for all hiring and onboarding activities during IBM acquisition of PWC• Work with hiring managers and interview teams to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria• Maintain candidate tracking systems; provide regular reporting metrics• Regular follow up with the respective hiring managers and candidates to ensure timeliness of recruitment process

Provide support for internal IBM customers in the hiring of experienced professionals. • Prepare and deliver written and oral employment offers• Actively participate in all staffing related activities and engage in cross functional projects• Maintain candidate tracking systems

Provided support for internal IBM customers in the hiring of experienced professionals. Prepared and delivered written and oral employment offersMaintained candidate tracking systemsParticipated in regular process auditsTrained new team members

Provided support to attorney in the practice areas of litigation, labor and employment, and construction. Prepared monthly client billing statementsPerformed transcription and document preparationResponsible for filing court documents.