Marisa Kinta Email & Phone Number

United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

▪ Handling an impressive portfolio of major Pharmaceuticals, CRO and PV companies.▪ Quota of $7 million USD was exceeded by 20% in the first year.▪ Working with operations leadership to ensure customer satisfaction and implement continual process improvement, measurement/benchmarking, and automation across all lines of service delivery.▪ Using consultative selling and articulating an executive vision of how the company’s solutions canbenefit potential customers using both verbal… Show more ▪ Handling an impressive portfolio of major Pharmaceuticals, CRO and PV companies.▪ Quota of $7 million USD was exceeded by 20% in the first year.▪ Working with operations leadership to ensure customer satisfaction and implement continual process improvement, measurement/benchmarking, and automation across all lines of service delivery.▪ Using consultative selling and articulating an executive vision of how the company’s solutions canbenefit potential customers using both verbal and written communications. Show less

London, United Kingdom

•Personally engaging with customers as senior operational leader: understanding customer business issues and leading global teams to execute on defined solutions across all services.•Accountable for increasing organic program revenue, managing margin and other KPIs.•Tracking and monitoring performance of global delivery teams and external suppliers to achieve high levels of customer satisfaction, quality, and profitability.•Responsible for operational revenue and sales… Show more •Personally engaging with customers as senior operational leader: understanding customer business issues and leading global teams to execute on defined solutions across all services.•Accountable for increasing organic program revenue, managing margin and other KPIs.•Tracking and monitoring performance of global delivery teams and external suppliers to achieve high levels of customer satisfaction, quality, and profitability.•Responsible for operational revenue and sales forecast.•Helping support as a key interface with clients at the last stage of the sales cycle, providing thought leadership as solutions are being crafted, and driving transition and onboarding new clients.•Managing global workflow including financial process, technical solutions and headcount planning.•Providing timely and accurate forecasts of expected revenue with appropriate highlighting of risk.•Providing guidance and performance coaching to global operations teams for specific accounts.•Driving consistently excellent Customer experience and service. Show less

London, United Kingdom

-- Identifying leads and developing new business opportunities to close sales according to agreed targets.-- Serving as the senior, central point of contact for liaison between external clients and internal operations in order to develop accounts and generate additional revenue.-- Using consultative selling and articulating an executive vision of how the company’s solutions can benefit potential customers using both verbal and written communications.-- Responding to client requests… Show more -- Identifying leads and developing new business opportunities to close sales according to agreed targets.-- Serving as the senior, central point of contact for liaison between external clients and internal operations in order to develop accounts and generate additional revenue.-- Using consultative selling and articulating an executive vision of how the company’s solutions can benefit potential customers using both verbal and written communications.-- Responding to client requests for new project initiatives and preparing proposals to address same. Show less

London, United Kingdom

-- In charge of a large team of Project Managers, identifying training and recruitment needs and evaluating team members’ performance through constant communication and regular reviews.-- Responsible for all European Operations, constantly seeking ways to increase profits and minimise costs.-- Playing a significant role in winning new business and securing repeat business with multiple clients on an international basis.-- Creating new and repeat business proposals, forecasting… Show more -- In charge of a large team of Project Managers, identifying training and recruitment needs and evaluating team members’ performance through constant communication and regular reviews.-- Responsible for all European Operations, constantly seeking ways to increase profits and minimise costs.-- Playing a significant role in winning new business and securing repeat business with multiple clients on an international basis.-- Creating new and repeat business proposals, forecasting budgets, schedules and reports for clients. Show less

Thessaloniki

Teacher of English and Oral Examiner for Michigan University examinations

London, United Kingdom

-- In charge of a large team of Project Managers, identifying training and recruitment needs and evaluating team members’ performance through constant communication and regular reviews.-- Responsible for all European Operations, constantly seeking ways to increase profits and minimise costs.-- Playing a significant role in winning new business and securing repeat business with multiple clients on an international basis.-- Creating new and repeat business proposals, forecasting… Show more -- In charge of a large team of Project Managers, identifying training and recruitment needs and evaluating team members’ performance through constant communication and regular reviews.-- Responsible for all European Operations, constantly seeking ways to increase profits and minimise costs.-- Playing a significant role in winning new business and securing repeat business with multiple clients on an international basis.-- Creating new and repeat business proposals, forecasting budgets, schedules and reports for clients. Show less

Thessaloniki

London, United Kingdom

-- Hired as the first Manager in order to set up and organise the London office of Bowne Translation Services.-- Responsible for recruiting and training freelance vendors and project managers and coordinators.-- Responsible for the smooth running of the London and Paris offices, assigning translation projects to team members according to experience and availability.-- Managing multiple projects in order to produce high quality translation / DTP of legal/financial documentation from… Show more -- Hired as the first Manager in order to set up and organise the London office of Bowne Translation Services.-- Responsible for recruiting and training freelance vendors and project managers and coordinators.-- Responsible for the smooth running of the London and Paris offices, assigning translation projects to team members according to experience and availability.-- Managing multiple projects in order to produce high quality translation / DTP of legal/financial documentation from proposal stage through to completion within budget and time scale. Show less

Maidenhead, United Kingdom

-- Managing multiple projects with teams of software engineers, desktop publishers, in-house and freelance linguists to produce high quality localisation of software/documentation/WinHelp/Websites and multimedia from proposal stage through to completion within budget and time scale.-- Interfacing heavily with vendors and clients by telephone and in person as required.-- Developing appropriate processes internal/external for each client to increase project efficiency, customer… Show more -- Managing multiple projects with teams of software engineers, desktop publishers, in-house and freelance linguists to produce high quality localisation of software/documentation/WinHelp/Websites and multimedia from proposal stage through to completion within budget and time scale.-- Interfacing heavily with vendors and clients by telephone and in person as required.-- Developing appropriate processes internal/external for each client to increase project efficiency, customer satisfaction and reduce costs.-- Creating virtual teams from SDL offices worldwide and freelance vendors to achieve a common goal. Show less

Slough, United Kingdom

-- Translation Project Manager responsible for the smooth progress of translation work through all stages of production. -- Full project cycle experience: Pre sales support securing new business and repeat sales – purchasing – budgeting – project planning and resourcing.-- Design and implementation of systems/processes to increase efficiency and reduce cost for the client.-- Liaison with clients at all levels.

Master Of Arts (Ma), Ma In Bilingual Translation (English & Greek), School Of Languages,

Master’S Degree, Ma In Bilingual Translation, Merit

Bachelor’S Degree, English Language And Literature/Letters, Merit