Marisa Sharpe Email & Phone Number

Marietta, GA, US

• Coordinate and manage the client intake process, including scheduling, data entry, and maintaining client records.
• Serve as the first point of contact for clients, providing exceptional customer service and ensuring a welcoming atmosphere.
• Oversee front office operations, including managing phone calls, emails, and general inquiries.
• Train, supervise, and support front office staff to ensure high standards of service delivery.
• Collaborate with clinical staff to ensure smooth communication and coordination regarding client needs and appointments.
• Ensure HIPAA compliance with all relevant policies, procedures, and regulations, including client confidentiality and data protection.

Roswell, Georgia, United States

Advisory Board Member of 2MyPlace, a non-profit organization focused on offering teens and young adults a safe place to feel, emote, laugh and learn. 2MyPlace offers classes on life, business, stress management and confidence skills.

Roswell, Georgia, United States

• Key contributions include:
• Strategic Brand Management: Managed and enhanced Cooltrax’s social media presence to boost stakeholder engagement, support business goals, and increase website traffic.
• Content Creation Oversight: Directed the production of relevant, original, and high-quality content, ensuring alignment with brand voice and audience needs.
• Agency Collaboration: Coordinated with external marketing agencies to optimize campaigns and increase visibility. agencies to align on strategy, maximize reach, and ensure cohesive.

Marietta, GA

• As a Social Media Ambassador for a nonprofit, I played a key role in social media strategy and community engagement, which significantly contributed to the organization’s fundraising success. My key achievements include:
• Record-breaking fundraising campaigns: Led social media efforts during two of the most profitable fundraising years, amplifying outreach and donor engagement.
• Event collaboration: Worked closely with the team on event planning, management, and fundraising initiatives to ensure successful campaign execution.
• Donor engagement & content creation: Crafted compelling content to connect with donors and supporters, capturing their attention and building lasting relationships.
• Community & sponsor relations: Strengthened connections with local businesses and communities to attract and retain sponsors, thereby supporting sustained fundraising efforts.
• Website management: Maintained the organization’s website using Wix, ensuring updated information and a smooth user experience.

• As an experienced Social Media Consultant, I specialize in developing and executing comprehensive social media strategies to boost brand visibility and community engagement. My consulting work focuses on leveraging.
• Online community management: Successfully built and managed vibrant online communities, fostering engagement and brand loyalty.
• Social media strategy & Influencer Outreach: Developed targeted social media strategies, including influencer outreach, to amplify brand reach and influence key demographics.
• Content creation & editing: Delivered high-quality freelance writing and web content editing, aligning with client branding and audience preferences.
• Sales & management consulting: Provided strategic insights on sales and management to optimize client processes and drive revenue growth.
• Training & development: Conducted training sessions to empower teams with effective social media practices and strategic insights, enhancing in-house capabilities.

Atlanta, GA

• As a Social Community Manager contracted with Studiocom, I managed the social media presence for large brands, and fostered engagement across major platforms, aligning with strategy team to connect with audiences. Key.
• Daily social media management: Oversaw operations for clients on Facebook, Twitter, YouTube, Foursquare, and other platforms, ensuring a consistent and engaging brand presence.
• Content creation: Crafted original, engaging content tailored to each platform to resonate with audiences and boost interactions.
• Industry trend monitoring: Stayed current with emerging social media tools, best practices, and innovations to keep clients at the forefront of digital engagement.
• Influencer outreach: Facilitated connections with influencers to expand brand reach and credibility within target audiences.

• Develop and execute strategic social media plan for Blockbuster Express brand
• Day-to-day management of Facebook and Twitter presence
• Foster customer engagement across community of users
• Guide, moderate and monitor discussions both within the Blockbuster Express social community as well as relevant conversations happening on other online platforms
• Work with traditional marketing counterparts on campaigns, collaboration, and potential integration into other channels when appropriate
• Reviewed email marketing campaigns, mobile messaging and provided feedback on copy and performance

• As a Digital Producer at Bernard Hodes Group, I supported clients in building their social media presence and managing digital projects to strengthen brand engagement and recruitment efforts.Key contributions include:
• Social media management: Provided social media support across Facebook, Twitter, LinkedIn, and YouTube, enhancing client visibility and fostering audience connections.
• Digital project collaboration: Worked closely with teams on various digital projects, contributing to strategic development and execution.
• Social recruiting research: Conducted research to support social recruiting initiatives, helping clients attract talent through targeted social media strategies.

• Mortgage Originator specializing in first time home buyers, FHA and generating new business for the Renovation Team
• Review, analyze and submit loans to underwriting for approval
• Build relationships with real estate community

• As a Mortgage Production Manager and Nelson Branch Corporate Trainer at SunTrust Mortgage, I led production efforts and training initiatives, contributing to operational efficiency and team development across the.
• Nelson Branch vision facilitation: Appointed as the SunTrust Vision Facilitator for the Nelson Branch, fostering alignment with corporate goals and values.
• Employee training & onboarding: Designed and implemented a comprehensive employee manual and streamlined onboarding procedures, ensuring consistent and effective training for all branch employees.
• New Loan Officer training: Selected to train all new loan officers and loan officer assistants on SunTrust programs, pricing, procedures, and policies, enhancing productivity and knowledge across the team.
• Regional account management: Managed the Carolina Region for a national builder account from 2004 to 2006, ensuring high service quality and meeting production targets.
• Direct reporting & leadership: Reported directly to the Regional Line of Business Manager, demonstrating accountability and commitment to regional success.

• OPTIMA TECHNOLOGIES / GLOBAL SOFTWARE 1998-2002Technical Recruiter, 2001-2002
• Exceeded sales goals within first six months of position
• Prospected, recruited and successfully placed more than 30 IT professionals for clients
• Post all job openings in newspapers, job boards, and relevant websites and trade publications
• Coordinated and cross-trained on HR issues and projects
• Promoted from Immigration Specialist due to high level of performance with IT contractorsImmigration Specialist/Administrative Assistant (1998-2001)

Communication

B.S., Business Management

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