Marisa Moore Email & Phone Number

• Manage several concurrent projects at one time; Serve as a point of contact for each customer, overseeing their onsite experience using OnArrival 360 solutions
• Lead the project through engaging with the customer, vendors and internal resources to ensure the success of the project
• Communicate and adhere to project milestones and internal metrics
• Directly support and consult with customers on how to best leverage Cvent’s Onsite Solutions
• Act as a liaison between supplier vendors and customers to quote, order, and manage event specific materials, track project costs, expense reports and travel budgets, etc.
• Work with strategic partners to ensure successful delivery of hardware and supplies onsite

Ivyland, PA

-Responsible for creation, launch and management of registration websites using Cvent and Lanyon platforms-Manage all attendee communication, travel, housing and expense reimbursements-Ensure key deadlines are met with stakeholders-Create and manage all printed materials for meeting use-On-site event management domestically and internationally for meetings.

-Serviced group room blocks under 100 room nights on peak-Created event orders for meal functions and meeting room set up-Assisted event managers as needed

Washington D.C. Metro Area

• Support a team of sales managers by distributing group sales and catering leads, creating contracts and proposals
• Administrative duties such as answering phones, maintaining department schedule, filing, and corresponding with clients

Greater Philadelphia Area

• Inspected rooms, completed 100-point inspections and reviewed the results with room attendants
• Supervised housekeeping team including room attendants, housemen, and public space attendants
• Assisted in the recruiting and interviewing of new candidates
• Completed closing procedures including computing productivity, entering hours worked through ADP and updating bought rooms for bonus pay
• Maintained lost and found log and communicated with guests to return items

Greater Philadelphia Area

• Utilized Raisers’ Edge Guest Facility Manager in managing room requests, checking guests in, and tracking room availability
• Assisted with the 2015 President’s Reception and the 20th Annual Gift of Life Donor Dash and planned various activities for guests
• Performed guest orientation including tours of the facilities and an overview of house rules
• Supervised volunteers daily, assigned various tasks
• Coordinated with housekeeping to ensure all rooms are cleaned for incoming families

Exton, Pennsylvania

-Answered incoming phone calls to schedule clients for appointments, greetedclients in a friendly and welcoming manner and transacted cash, check and credit card purchases.-Responsible for imputing and managing client appointments in Salon Iris-Managed and closed out the till each night

Wayne, PA

- Made phone calls to applicants seeking employment, to place them in sales representative and customer service jobs- Pre-screened all applicants and schedule interviews with the hiring manager- Created and updated spreadsheets and scripts necessary for sales representatives and other recruiters to utilize

West Chester, Pennsylvania

-Assisted customers with choosing products, filled paint orders, managed purchase orders and transactions in Quick Books and assisted with accounts receivable as needed-Completed daily tasks such as filing, answering phones, cleaning and organizing inventory and corresponding with vendors to order products-Organized and planned the company’s Grand Opening.