Marisa Scalzo Email & Phone Number

Houston, Texas, United States

- Support founder of Truss Real Estate with day to day administrative tasks- Manage his calendar and all emails- Plan team luncheons and also organize and set up events and broker opens.- Coordinate all travel and business accommodations-Promoted luxury apartment listings by shooting content and publishing it on Instagram, Facebook, and TikTok- Utilized Smart Apartment Data to research clients their dream apartment and took them on tours- Develop and maintain relationships with clients and provide exceptional customer service throughout the buying and selling process- Jump on zoom calls to assist clients in finding and selecting suitable properties, based on their preferences and budget- Prepare and present offers and counteroffers to clients and negotiate on their behalf to reach mutually beneficial agreements- Attend Inspections, Blue Tapes, Final Walk throughs, open houses, meetings, and other industry events to stay current with market trends and build professional networks

Houston, Texas, United States

- Opened new orders with RamQuest and saved all documents using File scan- Process all files by ordering Payoffs, HOA’s, Surveys, Home Warranty, Taxes and tend to lender requests- Prepare all Loan docs and Littles- Balance CD’s- Schedule Signings- Deposit and Disburse checks and wires- Texas notary- Licensed Escrow Officer

Houston, Texas, United States

- Open new orders and send opening packages through StartSafe- Process files by ordering Payoffs, HOA’s, Surveys, CPL’s, Taxes etc.- Balance CD’s in Softpro with lenders to prepare closings statements while utilizing SmartView to save all documents - Prepare all loan docs and Littles/Smalls- Schedule closings - Fund files and disburse all checks/wires- Texas Notary

Bellaire, Texas, United States

- Internally transitioned from Chicago Title to Alamo Title when I moved to Houston, TX- Opened new orders with Softpro- Disbursed files using WMA board- Scanned funding packages into Smartview

San Francisco, California, United States

- Started as a receptionist answering multiple phone lines, receiving and distributing mail, organizing billing Invoices, sending out and receiving packages via Fedex/UPS/Local courier, and any other miscellaneous tasks.- Accomplished Escrow Assistant training within 3 months of starting as a Receptionist.- Opened new escrow orders in Softpro as well as upload documents to Smartview and utilizing Startsafe to send out opening packages.- Receipt all deposits for residential and commercial escrows through checks and WMA.- Ordered all payoff's involved in transactions, HOA/HO6 certificates, Prelim’s and EOI’s as well as preparing all other lender requests using 360 Queue/RealEC.- Prepared funding and recording packages as well as sending funding conditions to fund and record/close escrows on time.

Alameda, California, United States

- Created an outstanding customer experience by showing customers the benefits of the services they were getting. - Proactively meeting with customers on a daily base whether face to face or over the phone to discover their financial needs to provide products and service recommendations. - Acquire new deposit accounts, setting up online banking products and referrals that retain and deepen customer relationships. - Top Personal Banker in the district in meeting my quarterly sales goals.- Received an award for 15 consecutive customer service surveys within less than a year.

Alameda, California, United States

- Handle the tasks of providing excellent customer service and assist customers in succeeding financial goals.- Responsible for processing customer's consumer and business transactions. - Issue cashiers checks, money orders, temporary checks, cash advances, and remittance- Build rapport and Identify client solutions to recommend appropriate products and services to refer to Wells Fargo bankers that will help them with their financial needs.- Handle responsibilities of maintaining and balancing cash drawer and vault.- SHINE and use all KDM’s to present the WOW factor.

Fremont, California, United States

- File and scan reports, copy and fax, answer phones, and take care of in going and out going mail.- Demonstrate extensive product knowledge to assist customers and sell products.- Check out products to customers using Check Out system software. - Make inventory orders to vendors online or by placing over the phone.- Reconcile high volume of cash and make deposits to the bank. - Plan luncheons for the team and owner.

Milpitas, California, United States

- Assisted customers with products that best matched their needs.- Informed customers on deals, promotions, and best sellers.- Handled a high volume of cash, check, and credit card transactions.- Up-sell accessories and American Eagle Credit Cards.- Maintained the fashionable appearance of the show room Promotions- Lead cashier for American Eagle Outfitters - Employee of the month for American Eagle Outfitters for the month of September 2010

- Assisted customers with orders made as well as processing cash or credit card transactions.- In charge of restocking and organizing shipment orders.- Up-sell promotions or other menu items available.