Shuang Z. Email and Phone Number

Develop and implement scalable reports/mechanism to measure, track and improve seller experience indicators across sales, advertisements, and other products/programs.Lead engagement and drive clear communication with the business teams based on key business and program documents.Determine and drive go-to-market improvements using data and metrics.

Lead team to work with business partners to implement data analytics. During the process, offer constructive suggestion to partners to design better infrastructure for future analytical requirement.Lead team to setup statistics model, interpret result along with business partner and develop story line to leadership.Analyze online and offline data, generate label and profile, enhance customer loyalty and satisfaction score. Push articles and information to customers based on behavior analytics result and labels. Integrate database, analyze ROI of medical events, and present ROI score and event status. Provide content suggestion for campaign events.

Lead data analytics projects, including business development, timeline control and implementation. Lead a team deliver high paced campaign in designed schedule to achieve client marketing goal with ever changing marketing environment and database movement and achieve the highest client degree of satisfaction.Build campaign models to select various precise audiences based on client marketing goals and enhanced automatic processes to filter based target groups with 30% lift in revenue.

Acquisition and management of engagements in data analytics as related to CRM, customer experience, multi-channel retailing, fraud detection, risk compliance, etc. Lead data analysts and consultants, applied general analysis, visual analysis, and decision tree and so on to provide marketing strategy, in-depth customers behavior analysis, key factors of VIP conversion,

Create, manage, and utilize high performance databases (SQL Server, Oracle, Access, Tableau visualization and other proprietary software).