Mari Schmidt Email & Phone Number

Remote

In my role as a Clinical Solutions Associate, I work with multiple parties in the care of injured workers on catastrophic cases under workers compensation.

United States

- Recruited to tackle non-compliance issues and implement efficiency measures to curb escalating figures.- Conduct rescheduling calls for patients in New York, Michigan, and Arizona to ensure appointment compliance.- Manage intake and scheduling for consultations to streamline organizational workflow.

Tampa, Florida, United States

- Manage 300+ worker's compensation cases in collaboration with Sedgwick, Walmart, Gallagher Bassett, and Publix.- Coordinate patient care and appointments to uphold compliance standards.- Facilitate documentation processing and care requests by liaising with adjusters and third-party administrators (TPAs).- Maintain consistent communication with providers for necessary documentation and appointment adjustments.- Serve clients predominantly across the East Coast: NY, NJ, MD, VA, PA, FL, NC, SC, IL, IN, TX, KY, TN, AL.

Urbana-Champaign, Illinois Area

- Occupational Health Case Coordinator at Carle Health, specializing in Occupational Medicine, General Surgery, and Ophthalmology.- Advocate for patients, guiding their treatment journey across departments and engaging with stakeholders.- Manage treatment authorizations, facilitate procedures like IMEs, and support return-to-work assessments.- Collaborate with HR to administer Carle's Return to Work program, guidelines, and policy/procedures.- Conduct reviews and organize return visits, contributing to patient care.- Support colleagues' professional growth through interviews and training.

Urbana-Champaign, Illinois Area

- As Office Manager, oversaw daily operations and provided comprehensive administrative support to senior management.- Managed high call volumes and diverse administrative tasks, ensuring seamless office operations.- Initiated monthly recognition programs, fostering a positive work environment and boosting morale.- Organized large-scale events for a workforce of over 500 employees, including awards ceremonies and community volunteering opportunities.- Established partnerships with health facilities to develop a robust work comp case management team and address organizational audit scores.

Prince Frederick, Maryland

- Managed front office operations including payment collection, telephone management, and paperwork processing.- Maintained office cleanliness, organized supplies, and managed inventory.- Provided health insurance quotes and addressed customer inquiries with exceptional service.

Personality Psychology

Excelled in communications and psychological profiling. Entered the workforce, unfortunately did not finish. However that has not stopped.

High School, 3.0

Activities and Societies: International Thespian Society, Drama Club, Chorus, Marching Band, Homecoming Committee, JV Girl's Soccer.