Professional with over 15 years of experience in service companies, specifically in the area of Business Consulting and Information Technology, holding different roles as Project Manager, Project Leader, Management Consultant, Information Technology Consultant and Analyst Systems and Processes. In the manufacturing, services, government, mining and banking industries.As a Business Process Manager I evaluate, design, execute, measure, monitor and control business process to ensure business process outcomes fit with organization´s goals. Identify and create a business process from the understanding of the big picture. Assist in making business decisions related to information system strategy.As a Business Consultant I serve as a facilitator across of the organization, gathering information, researching, identifying problems, analyzing the current situation, defining gaps, developing possible solutions and advice to streamline productivity, redefining strategy or infrastructure. Develop and maintain business process documentations to meet changing business needs, prepare business cases, training.High analytical capacity, results orientation, ease of establishing personal relationships, fluent oral and written communication, development and direction of people, interpersonal sensitivity, leadership. Engage employees to inspire and empower them to provide input into process change. Tenacity, determination and self-motivation.