Marisela Rivera Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

• Reduced the 80% of the obsolete stock by implementing quality standards.
• Implement an inventory system for obsolete stock for tracking and control.
• Document operation processes using visual aids and process mapping.
• Assess product value according to the company standards and pricing schedule.

Ciudad Juárez, Chihuahua, Mexico

• Complied with suppliers' project schedule, specifications and quality by initiating regular meetings and status updates.
• Reduced 10% on savings by leading administrative projects using lean six sigma tools such as 5W's, Value stream mapping, process mapping, standardized work, PDCA, DMAIC, etc.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Responded to customer requests for products, services and company information.

Ciudad Juarez, Chihuahua, Mexico

• Directed, guided and monitored support engineers and in-house operational personnel.
• Collaborated with cross-functional teams to conceptualize and refine product concepts.
• Managed project deliverables for customer orders.
• Reduced process inconsistencies and effectively trained team members on best practices and protocols.
• Increased efficiency and performance 10% by identify issues in product manuals, further failures and making improvements in collaboration with customer.

Ciudad Juárez, Chihuahua, Mexico

• Reduce scrap by 5% in production of cardiovascular catheters.
• Encouraged production team to win twice the line of the semester by achieving KPIs.
• Leadership and motivation were the key to achieving weekly goals.
• Identified KPIs under the targets and analyzed them to create a plan in order to reach business targets.
• Management of NCRs (Non-Conformance Reports) and root cause solutions.

Ciudad Juárez, Chihuahua, Mexico

-Leadership in creating validation protocols (IQ, OQ and PQ) for equipment, cleanroom, and process of surgery ophthalmic ALCON kits. - Design a Quality Management System based on FDA regulations compliance. -Support in product transfer and documentation appliance.

Ciudad Juárez, Chihuahua, Mexico

- Production process support in electronic medical devices, and blood pressure cuffs.- Process / Equipment validations. Write and execute validation protocols (IQ, OQ,PQ), and generate completion reports concisely and professionally to meetof the industry and federal regulations (FDA) requirements.- Execute different projects with radio-frequency equipment.

Diploma Of Education, Project Management

Master Of Business Administration - Mba, Quality And Productivity, 9.3

Aeronautical Engineer, Manufacturing

Activities and Societies: APICS UACJ s245 student chapterStudent Chapter President