Executive Assistant, Sales & Marketing Support – Citibank, Indonesia
Indonesia
• Drove sales pipeline volume through cold calling, visiting, and emailing prospects.• Conducted customer review calls and follow-up as necessary.• Negotiated favorable terms and pricing agreements with clients.• Developed accounts by checking customer’s buying history; suggesting new products.• Provided account services to customers by receiving deposits and loan payments.• Assisted with bookkeeping / accounting functions as appropriate.• Expedited resolution of customers’ related problems.• Maintained executive’s appointment schedule by planning meetings and conferences.• Produced related information needed by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data and graphics.• Maintained office supplies inventory and anticipated needed supplies.• Placed and expedited orders for supplies, verifying receipt of supplies.