Marisol Lozada Email and Phone Number

I consistently conducted audits and assessments to ensure strict policy adherence, maintaining top-tier quality and safety standards in clinic operations. Through regular staff meetings, I facilitated effective communication of policies, procedures, and goals. I nurtured a collaborative environment, addressing concerns promptly and engaging both medical and administrative staff. By forging partnerships with local healthcare providers, I expanded patient services. Coordinating with support agencies, I ensured smooth operations and cohesive emergency responses. In strategic planning, I leveraged expertise to enhance clinic capabilities, introduce technologies, and optimize resource allocation.Key Achievements: • Directed a diverse range of medical operations, overseeing 14 wing programs and managing 11,000 appointments, resulting in 176 aeromedical evacuations and the provision of $23.7 million in healthcare services, along with facilitating patient movement totaling $2.1 million.• Enabled the largest mental health flight during the WESTPAC deployment, managing 47 team members and coordinating 4,500 appointments, 20 hospital admissions, and 411 home visits. This effort ignited a critical program, leading to the saving of 35 lives.• Empowered the Air Force's busiest Critical Care Air Transport Team (CCATT) program, transporting 64 patients over 495 flight hours, covering 237,000 miles. This contribution steered 40% of critical care global missions.• Optimized the Defense Biometric and Forensic Resource Center (DBFRC) program across six wings and five Medical Treatment Facilities (MTFs). This resulted in driving five Continuous Process Improvements (CPIs), averting 71 Emergency Room divestments (ERDs), and preventing 164 medical transfers, thus eliminating $3.7 million in referrals.

In my role, I provided visionary leadership to a diverse team comprising healthcare professionals and support staff within the clinic. This involved setting strategic goals and objectives meticulously aligned with the overarching mission and vision of both the medical clinic and Spangdahlem Air Base. A core aspect of my leadership was the development and effective communication of a clear direction for the clinic, fostering an environment characterized by positivity and collaboration. Through process enhancements and the streamlining of workflows, I orchestrated the optimization of patient care and resource utilization. By proactively identifying inefficiencies and bottlenecks, I spearheaded solutions that elevated the delivery of medical services.Key Achievements:• Led 21 flights, overseeing missions valued at $76 million, resulting in the team's achievement of 17 command-level, 2 Air Force, and 1 Department of Defense awards. • Coordinated the inaugural wing PRAP Summit, actively shaping processes for three Groups, five Geographically Separated Units (GSUs), and engaging 63 leaders. • Successfully managed the delivery of a $40 million Theater Security Package (TSP) and directed 45 NATO missions while overseeing a comprehensive UTC (Unit Type Code) inventory revamp. This initiative resulted in a $4 million increase in support capabilities for Combatant Commands (CCMDs), with a 50% improvement in readiness.• Demonstrated strategic leadership by launching the sole Medic-X beta test in USAFE, achieving a 100% pass rate. This accomplishment contributed to the top ranking of the Air Force Surgeon General's #1 readiness initiative.

In a multifaceted role, I orchestrated transformative initiatives that yielded significant outcomes. Notably, I revamped the ALC waiver guide, resolving 1,000 cases with a remarkable 33% reduction in returns. I streamlined PCS family clearances, saving the Air Force $7 million in ERD costs by 15% efficiency gains. Meticulous oversight led to an average untestable rate under 1% in the $3.1 million DDR program and secured $2 million for a vital initiative, preventing 25 suicides and aiding 4,000 teens. Skillful budget management spanned the MAJCOM Drug Demand Reduction Program, $2.5 million ADAPT/ASACS budgets, and a $2.2 million MAJCOM ASACS contract. Noteworthy achievements included chairing the AF Force Development board, restoring HQ's Heritage Hall, and leading a 25-member IDS across 9 wings. Strategic corrections realized an 8% increase in care access, enriched by key DAU courses. Amidst these accomplishments, I demonstrated unwavering commitment, strategic vision, and a resolute focus on excellence.Key Achievements:• Overhauled ALC waiver guide and ROE, resolving 1,000 cases and reducing returns by 33%.• Achieved exceptional EFMP and ALC waiver coordination, exceeding return time targets.• Led local Suicide Prevention efforts with an 81% training completion rate.• Organized domestic abuse victim advocate workshop and trained 30 individuals.• Managed MH, SA, and DDR programs for 227 staff and executed MAJCOM programs.• Oversaw MAJCOM Drug Demand Reduction Program and $2.5 million ADAPT/ASACS budgets.

In my role, I held responsibility for the management of psychological training support across 13 Survival, Evasion, Resistance, and Escape (SERE) courses, spanning 294 operations, accommodating 16,000+ students, and engaging 450 cadre. This pivotal role played an integral part in the successful execution of the $13.7 million Chief of Staff of the Air Force (CSAF) training program. My contributions extended to providing essential human factors and risk management consultation to preserve program integrity, ensuring the safety and efficacy of all training and mission components. Key Achievements:• Managed psychological support for 13 SERE courses, impacting 16,000+ students and a $13.7 million CSAF training program.• Debriefed 50 training iterations, enhancing resistance capabilities for 4,000+ warfighters.• Successfully led training transition for LAFB Detachment 2's $10 million Resistance Training program.• Achieved 100% return to training rate for 240+ students in crisis, saving $700,000 in TDY costs.• Delivered vital medical support for 13 SERE courses, 294 operations, and 13,000 students in the CSAF training program.

In my capacity as leader of the Mental Health Clinic, I provided strategic guidance, fostering seamless and efficient clinical operations. Overseeing a team of eight active duty personnel and eight civilians, I managed all facets of the Mental Health flight and patient care. My commitment extended beyond regular hours through continuous "On Call" consultation for Family Advocacy, Mental Health, and ADAPT matters, offering guidance to Squadron Commanders and Command Chief First Sergeants. In support of military deployers, I successfully reintegrated 315 OIF/OEF personnel with comprehensive mental health resources, yielding a 100% return-to-duty rate. Key Achievements:• Implemented ABC program, saving $6.3K and 700 hours, praised by AF ADAPT Superintendent.• Certified CADAC for 27 SOWS, serving 5,000 beneficiaries and managing $20,000 budget.• Initiated therapeutic groups, increasing access by 30% and extending services.• Established in-house biofeedback therapy, generating $352,000 in revenue.• Managed $290,000 in patient visits, obtaining $30,000 worth of free resources.• Secured $30,000 in end-of-year funding, aligned with flight mission requirements.

In my role, I assumed responsibility for comprehensive personnel management within the Social Work Services department. This encompassed a spectrum of tasks, including the recruitment, hiring, and onboarding of personnel, along with meticulous management of personnel records. With a keen focus on compliance with organizational policies and regulations, I effectively oversaw administrative tasks and record-keeping obligations. Additionally, I played a pivotal role in maintaining equipment valued at approximately $65K and ensuring the safety and upkeep of the building.Key Achievements:• Successfully managed personnel-related matters within Social Work Services, ensuring smooth recruitment, hiring, and onboarding processes.• Overlooked administrative tasks and the upkeep of equipment and building safety, valued at approximately $65K.• Managed discharge planning for an annual average of 5,700 patient admissions across diverse military and civilian populations.• Led effective recruitment and hiring initiatives for social work professionals and support staff.

In my role as a substance abuse counselor, I conducted impactful individual counseling sessions, providing crucial support to clients seeking help for substance abuse challenges. Through comprehensive assessments, I gauged the extent of addiction, mental health considerations, and overall well-being, enabling the formulation of personalized treatment plans. A key aspect of my approach involved facilitating group therapy sessions that fostered a nurturing and therapeutic environment, allowing clients to openly share their addiction-related experiences and struggles. To enhance the recovery journey, I orchestrated group exercises and activities that cultivated camaraderie, mutual support, and progress.Key Achievements:• Provided impactful individual counseling sessions for substance abuse clients.• Conducted comprehensive assessments for personalized treatment planning.• Facilitated therapeutic group therapy sessions promoting shared experiences and support.

In close collaboration with a team of professionals, I played an integral role in developing tailored life skills training programs for patients, considering their unique needs and challenges. Through careful assessment and evaluation, I determined each patient's current life skills level, enabling the identification of areas for improvement and the customization of training approaches. Within a supervisory capacity, I managed outpatient mental health services, overseeing support for more than 29,000 beneficiaries in the Tricare region. I orchestrated the coordination of 1.4K medical record screenings to ensure a fit force, simultaneously administering an annual budget exceeding $10,000 and overseeing equipment operations valued at $50,000. I expertly evaluated the clinic duty performance of 5 technicians and assigned 12 personnel to clinical functions.Key Achievements:• Developed tailored life skills training programs for patients in collaboration with a professional team. • Successfully oversaw an outpatient mental health clinic serving 25,000+ beneficiaries.• Created a customer-focused environment for over 23,000 TRICARE beneficiaries.•