Marisol Nava

Marisol Nava Email and Phone Number

Operation Supervisor at Telvista Inc. @ Telvista Inc.
dallas, texas, united states
Marisol Nava's Location
Tijuana, Baja California, Mexico, Mexico
About Marisol Nava

Experienced Operations Supervisor in Call Center, professional with numerous years of work experience in People Management, Operations Management, Training Facilitation, Quality Assurance. Successful results in sales and customer service programs. Proven ability to connect with Clients and Internal Department Leaders to achieve results that lead to business growth and account retention.

Marisol Nava's Current Company Details
Telvista Inc.

Telvista Inc.

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Operation Supervisor at Telvista Inc.
dallas, texas, united states
Website:
telvista.com
Employees:
2297
Marisol Nava Work Experience Details
  • Telvista Inc.
    Operation Supervisor
    Telvista Inc. May 2006 - Present
    My work as an Operations Supervisor started with Budget Rent a Car for the sales department and later on for ABG Group based in the U.S (Avis & Budget Car Rental). I worked with them for 5 years. After that I got the opportunity to move to the Customer Service for Bally Total Fitness, another brand based in the U.S that our company was working with, also as a supervisor. After 1 year with Bally Total Fitness I moved to Telmex USA, now Claro Enterprise Solutions, as the supervisor for the Customer Service Department and have been with them since November 2011.
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  • Telvista
    Quality Assurance Analyst
    Telvista Jan 2006 - Apr 2006
    Tijuana Area, Mexico
    After 4 months of being a customer service representative for Budget I got promoted as a Quality Assurance Analyst for the same brand, Budget Rent a Car. Providing the proper feedback to the agents and early detection of areas of opportunity.
    View
  • Telvista
    Customer Service Representative
    Telvista Oct 2005 - Jan 2006
    Tijuana Area, Mexico
    I started as a sales and customer service representative for Budget Rent a Car in Telvista. Focusing on sales, revenue per rental and offering ancillary products.
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Marisol Nava Skills

Customer Service Team Leadership Customer Satisfaction Management Process Improvement Business Process Improvement Operations Management Team Management Quality Assurance Training Outsourcing Strategic Planning Contact Centers Call Centers Sales Operations Teamwork Project Planning Vendor Management Troubleshooting Writing Public Speaking

Marisol Nava Education Details

Frequently Asked Questions about Marisol Nava

What company does Marisol Nava work for?

Marisol Nava works for Telvista Inc.

What is Marisol Nava's role at the current company?

Marisol Nava's current role is Operation Supervisor at Telvista Inc..

What schools did Marisol Nava attend?

Marisol Nava attended Pontificia Universidad Católica De Valparaíso, Universidad Autonoma De Baja California.

What are some of Marisol Nava's interests?

Marisol Nava has interest in Children, Civil Rights And Social Action, Politics, Education, Disaster And Humanitarian Relief, Arts And Culture.

What skills is Marisol Nava known for?

Marisol Nava has skills like Customer Service, Team Leadership, Customer Satisfaction, Management, Process Improvement, Business Process Improvement, Operations Management, Team Management, Quality Assurance, Training, Outsourcing, Strategic Planning.

Who are Marisol Nava's colleagues?

Marisol Nava's colleagues are Elizabeth Ortega, Hady Ojeda G, Carlos Alberto Rodriguez Lopez, Rodrigo Salas, Fernando Gatu, José Antonio Herrera Pineda, Pamela Gutierrez.

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