Marisol Sandoval Email and Phone Number

- Customer relations, negotiation and pricing analysis for clients and partnerships- Create tailored analytical reporting specific to customer metrics, performance, objectives and goals- Managing day to day logistical operations

• Assist with managing an assigned portfolio of clients performing purchases, ongoing risk management and portfolio analysis.• Providing outstanding customer service on accounts, resolving complaints by investigating issues and composing responses and monitoring standards• Delivering excellent communications across the organization and to clients, both written business correspondence and verbal• Completing due diligence, ensure file completion and accuracy of documentation completing Write-Up document for each boarded client, to include a concise description of individual client business description, structured deal elements, exposure/affiliate detail, ownership interest, etc• Working with Credit Department team members to conduct ongoing commercial credit review of accounts• Enhancing department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments• Coordinating the new client boarding process• Maintaining poise and professionalism• Reading, analyzing and interpreting documentation such as insurance policies, buy in contracts, coverages and regulations• Working closely with other departments to resolve issues and exceed clients service expectations, specifically with Credit, Collections and Sales departments• Prospecting for new potential clients accurately representing Company products and services.• Delivering on our brand promise, Empowering businesses to thrive• Conduct Welcome Calls with the client and Factoring Consultant

Process and analyze bank and tax information for small to medium-sized business in order to determine bank health and eligibility for loan products offered by third-party lenders.Frequent interaction with sales team to find the most appropriate loan product for each merchant, dependent upon the merchant's cash flow and business growth goals.CRM management of merchant's files in order to optimize efficiency of application processing and to facilitate positive interactions with third-party lenders.Communication and negotiation with third-party lenders to whom we broker merchant applications, as well as initiate follow up with merchant applications.

-Assess patients to determine the proper equipment needed for transportation. -Organize transportation by prioritizing importance of call. -Communicate with Dispatch to prepare scheduled BLS, CCT, or LD. -Communicate with RN/LVN/Unit Clerks/ER Techs the transportation details -Guide EMT’s to patient’s room and supervise their work ethic with patient and Rns. -Ensure EMT’s are transporting patients in a timely and courteous manner. -Prepare paperwork ahead of time for EMT’s to allow efficiency during a pick up. -Resolve outstanding billing issues by getting appropriate signatures from RN’s and MD’s -Provide exceptional customer service to patients, patient’s families, and hospital staff. -Stock on marketing supplies such as transport envelopes, pens, notepads, badge holders. -Email daily report regarding amount of transports for the day and additional incidents if any -Track mileage during marketing days. -Keep track of expenses made for hospital and marketing endeavors.

Administrative work; -Preparing special reports-Review Money Posted reports-Answer Inbound Calls-Collector Outbound calls for multiple desks-Bankruptcy Reviews and Scrubs-Merging letters, check fax, mail and save documents into debtor’s folder-Close accounts-Communication between attorneys, accounting department, post-judgment department, team captains and the manager-Getting letters signed by Attorneys

Temp Agency that provides contract work like call centers and administrative positions.

-Recruit “Mystery Shoppers” to complete Medicare Healthcare projects. -Use system database/internet to scout for potential independent subcontractors to complete assignments and projects. -Email and guide “mystery shoppers” until assignment/project is complete.-Resolve any issues or additional assistance as needed.-Follow up with mystery shoppers to ensure completion and accuracy of reports

-Create a daily strategic plan of activities including database management, effective call strategy and personal goal setting that will help prospective students through the enrollment process.-Make outbound telephone calls with intent to qualify and counsel students on the admissions process-Follow-up with current students through the completion of their first course to ensure student support and success.-Fast-paced work environment and multiple priorities/tasks-Schedule and conduct admissions interviews. Identify and address concerns of prospective students.

-Providing excellent customer service to customers and clients by building relationships. -Selling designer sunglasses and meeting my quota. -Keeping work area clean and organized. -Setting shopping appointments to personal clients. -Maintaining a personal book of clients with their information. -Constantly opening debit or credit card accounts.

- Ran personal branch of house painting business- Started and operated an exterior painting business in Chula Vista, CA, with over 90% customer satisfaction rate.- Increased profit by 20%- Created a marketing plan for a six month period- Recruited, interviewed, and trained a marketing team - Utilized passive and aggressive marketing strategies- Budgeted and coordinated sales and production goals- Developed advanced sales techniques on a personal level- 50% closing rate, booked 15 homes- Estimated and tracked materials, supplies, mark-up, and profit- Ran a smooth production curve in the summer- Held over 30 interviews for painters- Ran a crew, managed, trained and retained two employees for 10 weeks

- Promoted Cox Communication services to customers (cable, internet and phone services)- Surpassed sale quotas every month - Signed up people who were interested in the service(s)