Marisol Castañeda Email & Phone Number

As a Customer Experience Analyst at CVS Health, I use my skills in collaborative networks and social media communications to analyze and improve the interactions between customers and the company. I have a bachelor's degree in Information Science & eSociety from the University of Arizona, where I studied business ethics and learned how to apply ethical principles to digital platforms and environments. I have over six years of work experience in the banking industry, where I worked as a Personal Banker and a Lead Teller at Wells Fargo. There, I developed my sales and customer service skills, and helped customers with their financial needs and goals. My core competencies include data analysis, problem-solving, teamwork, and customer satisfaction. I am passionate about creating positive and meaningful customer experiences that align with the mission and values of CVS Health.

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  University Of Arizona

  Cum Laude