Marisol Rodríguez Email & Phone Number

Mexico City, Mexico

TransformationProcesses-Analysis, detection and improved application of different processes in the bank that need to be transformed , using agile methodologies workPMO-Numeric support of ‘Masivos’ project, applying vintage analysis by company, determining accounts’ behavior-Numeric support of ‘Clarifications’ project, determining clients’ behavior, obtaining losses for that-Numeric support for comparisonsProductivity & Capacity -Realization of different projects, arising from the needs of measuring productivity and capacity of commercial area-Determination of optimal level of migratable transactions from window-Determination of service rate and optimal number of devices in self-service section-Determination of ideal template in commercial network

Polanco

-Generate, analyze and implementing monthly KPI’s Life Saving and Investment, manipulating databases -Generate, analyze and implementing monthly Agents’ Ranking for Life Saving and Investment-Generate, analyze and implementing monthly reporting Chargeback-Preparation of financial newsletter monthly, for institutional distributors-Reconstruction at the request of the movements of saving policies, to verify the their profit or lossAchievements: I did more efficient and effective process of monthly reports through automation that I implemented, reducing manual errors that could be generated in these ones.

Diploma, Investment Project

Project investment diploma

Actuarial Science