Exclusive Local Agent in the MEA, GCC & India for Luxury Swiss Independent Watches and Jewelry: Brands: Jacob & Co, Cyrus, Perrelet, Schwarz Etienne , Mauron Musy , Reservoir , Anonimo and Vulcain.Responsibilities: Communication with Suppliers & retailers in multiple countries Orders operation process from A to Z Payments follow-up Marketing (ATL & BTL) and brand development Social media management and content creation Events and exhibitions coordination Conducting training Promotion development Supplier and retailer contract management Competitive analysis Sales analysis and incentive implementation

FEA Food & Event in Africa, Mali, Africa Catering, Club & Guest Houses Consultancy Project Responsibilities: Monitoring workflow for the Camp Heads Work redistribution and system implementation in coordination with IT

Tiles & Sanitary Ware (Luxury Home Décor) Responsibilities: ISO quality system oversight and internal audit Inventory management and analysis Insurance policies and claims management Departmental operations oversight Budget and expense tracking Contracts management Warehouse and fleet workload reporting Employee management and HR functions Property management for VIP buildings

Luxury Jewelry/Watches Responsibilities: Develop and implement after-sales policies and procedures Customer service standards definition and communication Complex issue resolution and customer complaints management Data analysis and performance evaluation Inventory management and marketing event planning Team performance management After-sales project coordination Budget and target management

Luxury Jewelry/Watches Division Audemars Piguet Switzerland, Breitling Switzerland, Montblanc Germany & Switzerland, Omega Switzerland, Swatch Switzerland, Hublot Switzerland, Meissen Couture Germany & Italy Responsibilities: Strategic marketing planning Market research and competitive analysis Brand development and promotion Sales analysis and forecasting Staff management and development Inventory management Customer relationship management

Distribution Holding group operating mainly in FMCGs (F.A.Hosri sal) & Telecommunications, Security systems (Sacotel sal) Responsibilities: Logistics and product registration FMCG and para-pharmaceutical product registration Shipping management

Shipping Company Responsibilities: Documentation management Team supervision and performance evaluation Customer and agent relationship management Key contributions to department and IT procedures