Marissa Harris Email & Phone Number

Richmond, Va, Us

Richmond, Va, Us

Warrendale, Pa, Us

- Deliver high quality services in accordance with GrayMatter standards- Execute assigned tasks within the agreed upon budgeted effort (in hours)- Execute projects consistent with project scope- Achieve minimum utilization and billing hours as set by management- Assure overall customer satisfaction with GrayMatter professional services

Chesapeake, Va, Us

• Assisted the electrical installation team with tasks from pulling wire between control panels and sensors or units to wiring components thermostats.• Constructed control panels.• Tasked to read schematics to determine the placement of components, type of connection, and wiring of said component. • Helped in demolition phases by taking down old control panels and associated wires.• Wrote daily logs of the plan for the day, work completed, and the goals for the next day.

Buchs/Aarau, Ag, Ch

• Troubleshot multiple customer problems over various technologies via schematics, code, mechanical drawings, and manuals in a fast-paced, high-demand environment.• Obtained electrical, mechanical, and controls engineering understandings from constant exposure and recall.• Collaborated with team members and veterans from other departments to problem solve incidents and revise solutions.• Offered competent customer service skills by keeping customers satisfied while researching and analyzing their concerns to avoid escalations.• Published knowledge-based articles and training materials for future employees to pass down all I have learned and give them a step up.• Attended weekly department and team meetings discussing the current working environment, protocols, and progress.

Newport News, Va, Us

• Aided ITs in schools to fix various technical classroom equipment.• Assisted in demonstrations and presentations of software and technology to faculty, staff, parents, and students.• Coordinated a small team in receiving, labeling, recording, and shipping hundreds products out to the district.