Marissa Cabalar, Cams, Ctfc, Cfi Email & Phone Number

San Diego, CA, US

La Jolla, California

Acts as primary liaison between client and all areas of the bank.Leads and manages internal service process including outbound calling efforts to clientsA subject matter expert in operations policies, procedures, and applicable regulatory requirements and fraud reporting.

Maintaining BSA/AML Department proceduresManaging, supporting, coaching, and training BSA Department personnelPerforming special projects, such as preparing new Financial Crimes tracking reports, and coordinating testing deliverables

San Diego, California, United States

• Oversaw Enhanced Due Diligence processes to ensure compliance with regulations.
• Developed and revised bank-wide procedures and BSA Desktop Procedures.
• Mentored and trained BSA Department personnel to enhance team performance.
• Prepared Financial Crimes tracking reports and coordinated testing deliverables.

San Diego, California, United States

Conducts time-sensitive investigations of alerted and referred transactions/clients for suspiciousactivity, utilizing a number of internal and external resourcesProduces thorough but concise documentation of investigative findings including activity analysisand decision rationale.

Greater San Diego Area

Assist the BSA Department with the BSA/AML related monitoring of the Bank’s customers and their transactions via report review, enhanced due diligence reviews using a designated BSA software program. Perform ongoing transaction testing and research of customers.

La Jolla, CA

Assists the Client Manager in supervising and participates in the operations, client service, and internal sales activities of the branch. Supervises and assists in overseeing the operations and client services activities of the branch to include all consumer transactions and standard deposit products and services. Monitors and maintains operations.

La Jolla, CA

• Work alongside with Client Manager in supervising operations of the branch
• Share in the overall responsibility for branch sales goal attainment while exceeding goals in my own job family
• Effectively solve customer service complaints and questions while providing exceptional client service
• Complete monthly General Ledger Certifications in timely manner

La Jolla CA

Assists the Client Officer /Client Manager in coordinating branch operations workflow to ensure exemplary client service and adherence to established policies and procedures. Provides assistance as needed in different positions in every area of branch operations, including new accounts.

El Cajon, CA

Assist customers meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.) and giving a warm welcome to everyone who comes into the branch. Inform customers of other products and services that meet their needs.

El Cajon, CA

Responsible for a variety of tasks including providing excellent customer service, processing account transactions effectively, helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud, and sharing the benefit our customers may receive when meeting with a banker, when appropriate. Balance their.

La Mesa CA

Associate Of Arts - Aa, English

Education record

Activities and Societies: Dance